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Re: SGW down? Report here! (ONLY HERE)

Posted: Thu Sep 26, 2013 6:26 am
by Human
well, thanks. guess i am in the different zone than most.

the forum was not accessible too. anyway, hope it is stable now.

Re: SGW down? Report here! (ONLY HERE)

Posted: Thu Sep 26, 2013 6:32 am
by ƒëmmë
are you with Optus? I doubt you are with same ISP as me
Clockwork wrote:Nothing is wrong with the game, its just a DNS mixup.

http://66.147.239.243
http://66.147.239.243/__ascended/
http://66.147.239.243/__newgrounds/
http://66.147.239.243/__quantumgate/

That gets you to everything important.

Feel free to send naq :P
doesn't help when you can't get on forum to get links in first place though :/
Tweety gave me the http:66.147.239.243 link, that would load but if I clicked ascended or forum on that same DSN error occured.

thanks though clockwork :smt058

Re: SGW down? Report here! (ONLY HERE)

Posted: Thu Sep 26, 2013 6:44 am
by Clockwork
Ok, so that link for ascended takes you to the dev server apparently. Not sure why I was ending up on the live server, other than I've not had a problem accessing any of the servers so far.

So, ignore that link.

Re: SGW down? Report here! (ONLY HERE)

Posted: Thu Sep 26, 2013 6:57 am
by B0rg
How come that server seems to be down for almost 24h (wasn't able to log on main, ascended nor forum) yet now when it's working again I can see in attack logs that i've been farmed frequently whole that time on both main and ascended?
And why was no ppt given if there were problems with the game taking so long?

Re: SGW down? Report here! (ONLY HERE)

Posted: Thu Sep 26, 2013 7:25 am
by Juliette
B0rg wrote:How come that server seems to be down for almost 24h (wasn't able to log on main, ascended nor forum) yet now when it's working again I can see in attack logs that i've been farmed frequently whole that time on both main and ascended?
And why was no ppt given if there were problems with the game taking so long?
It was/is not an issue on Gatewars' end, and it did certainly not affect everyone (as you can tell by the people who posted, and the farming going on across the server; heck, OA and TL were able to get themselves into a Blood War in the timeframe of some people not being able to log in).

The issue resolved/will resolve itself; this is a DNS issue along the route, not an issue with the servers at GW-end. :)

Re: SGW down? Report here! (ONLY HERE)

Posted: Thu Sep 26, 2013 7:26 am
by slx
ya every thing was down for me also I can say it was over 8 hours . logged in today and was completely mass and missing 2 duals.

Re: SGW down? Report here! (ONLY HERE)

Posted: Thu Sep 26, 2013 7:34 am
by Cyberspilie
slx wrote:ya every thing was down for me also I can say it was over 8 hours . logged in today and was completely mass and missing 2 duals.
I missed my ppt... and I am not the only one. :S If you can't access the forum it is clearly a disadvantage for the people who don't have the information about the direct links to their disposal...

Re: SGW down? Report here! (ONLY HERE)

Posted: Thu Sep 26, 2013 7:48 am
by slx
Cyberspilie wrote:
slx wrote:ya every thing was down for me also I can say it was over 8 hours . logged in today and was completely mass and missing 2 duals.
I missed my ppt... and I am not the only one. :S If you can't access the forum it is clearly a disadvantage for the people who don't have the information about the direct links to their disposal...
ya it sucks. I tryed 3 different browsers on my phone and 4 on the computer. I couldn't access any thing gatewars related (Main,ascended,NG,Q,origins or forum)

Re: SGW down? Report here! (ONLY HERE)

Posted: Thu Sep 26, 2013 8:42 am
by B0rg
Juliette wrote:The issue resolved/will resolve itself; this is a DNS issue along the route, not an issue with the servers at GW-end. :)
Maybe so, still until the issue resolves/resolved by itself one can get off PPT, get massed, lose much naq, planets and so. It actually happened as we see from above posts.
So my question is where is the thought of such thing and how to prevent it or fix it?
I don't like being farmed while I'm unable to log in, nobody does I assume. 24 hour without logging on can be deadly.

Re: SGW down? Report here! (ONLY HERE)

Posted: Thu Sep 26, 2013 8:49 am
by Cyberspilie
B0rg wrote:
Juliette wrote:The issue resolved/will resolve itself; this is a DNS issue along the route, not an issue with the servers at GW-end. :)
Maybe so, still until the issue resolves/resolved by itself one can get off PPT, get massed, lose much naq, planets and so. It actually happened as we see from above posts.
So my question is where is the thought of such thing and how to prevent it or fix it?
I don't like being farmed while I'm unable to log in, nobody does I assume. 24 hour without logging on can be deadly.
I totally agree! It's just not fair. I tried also several browsers etc. but in the end no result.

Re: SGW down? Report here! (ONLY HERE)

Posted: Thu Sep 26, 2013 10:33 am
by Richard B Riddick
i see why people would get annoyed, but come on guys, it was about a day, but many people could get on, ask around on skype/msn/allience forums whatever u use, i bet u someone would know how to get on to gatewars, hell when i logged in yesterday 122 people were on.

not admin or anybody in sgw fault, this stuff has happened in past, nothing they can do about it, the links have been posted in forums for years, learn from it, save links for if/when it happens again, and if it happens again, offer it out to people you know, post it in your alliance forums (i did that this morning)

i know many people that couldnt get to forums, and so they asked other players, who told them.

not saying it doesn't suck, but rebuilding from a mass, cheap, losing planets, more expensive, but can be rebuilt, odds are the planet hasn't been merlined yet, take it back, repair it. its not like it got set back and u lost things like cov levels or raw up, or mothership (things that can't be destroyed under normal circumstances)

always a chance planets can be stolen, always chance u can be massed, just how game is, just take this for what it is and learn from it so you know what to do if it happens again.

Re: SGW down? Report here! (ONLY HERE)

Posted: Tue Dec 02, 2014 6:41 pm
by ~Odin~
Log in code isnt working (appearing as a torn bit of paper....not sure what its called lol)

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Re: SGW down? Report here! (ONLY HERE)

Posted: Tue Dec 02, 2014 10:47 pm
by Borek
~Odin~ wrote:Log in code isnt working (appearing as a torn bit of paper....not sure what its called lol)

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Yeah same for me, the code for main is not showing

Re: SGW down? Report here! (ONLY HERE)

Posted: Tue Dec 02, 2014 11:27 pm
by shooty08
same here, broken link for the command center access code. Every browser I've tried so far is the same, no image= no login, unless I want to try all 1000 combinations for main and 10000 for ascended....

The attached picture is all I can find wrong through chrome.

Re: SGW down? Report here! (ONLY HERE)

Posted: Wed Dec 03, 2014 3:17 am
by Support
The issue is with the server itself, but it has been reported and will be fixed.
PPT will be awarded.

Unfortunately, the nature of the issue not only precludes me from fixing it, but also from posting an update to Main's index page, so this channel will have to do for now.