hey!
i iz teh banneded one,
anhd dis b *ma* tread...
soz all da hugglez anhd
da kisses shud b 4 mee!
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GAME QUESTIONS, CHEAT REPORTING, BANNED/SUSPENDED ACCOUNT QUERIES, OTHER 'POLICING' ISSUES
Email
gameadmin@gatewars.comThis mail goes to the 'Game Admin'. This team is different than the Forum mods, different than the support team, and is dedicated to keeping the game rules enforced, searching for cheating, and all other 'game cop' type issues. Ideally, you never need to know this team.
QUERIES REQUIRING THE SITE ADMIN/OWNER
Email
admin@gatewars.comMonetary queries, business queries, and issues that could not or have not been resolved satisfactorily via the above options. If you had an issue with a paypal or clickbank payment, an issue you do not believed is resolved via the game admins, or an issue with the forum moderators, game admins, support team, or other issues you feel are necessary to contact the site adminstrator/owner, this is the email to use.
Email not solvable by support or game admin will be forwarded here as well, so please do not send directly here unless it meets the above criteria.
Expect a 1 week response time.
VERY URGENT QUERIES
Email
urgent@gatewars.comIf multiple emails (over a reasonable time) have gone unanswered, something is really time sensitive, or otherwise REALLY urgent, you can use this email address. Examples would be account hacked; huge bug; site down; etc.
We will aim for a 48 hour response time during the weekdays.
so, um, how long do I wait before esclating this to a higher power,
ie:
admin@gatewars.com ?
