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Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 8:52 am
by stratigize
So my brother seeing me playing this game, and he decided to start an account. I get banned for it, which is crap because I just spent 50$ in the game and im sitting on PPT.

You can look at anything, we haven't touched each other. Were not trying to cheat. I have been playing this game straight up, and now I get banned and am gonna fall behind in the game if not lose my officers because of this.

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 8:54 am
by dastupy
Any tips for when the ppt runs out?
8-[

I hope this will get fixed soon!

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 8:55 am
by harchester
people who multi disgust me [-( :-D

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 8:58 am
by stratigize
dastupy wrote:Any tips for when the ppt runs out?
8-[

I hope this will get fixed soon!

If I remember its tonight lol..... Would be over 2 bil naq also

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 9:00 am
by stratigize
The thing that makes me most mad, is this will effect my running for the top 3 spots. I was at rank 5 population, with rank 6 income. and my growth was top 10 also.

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 9:02 am
by dastupy
oh it's quantum; else try harassing Juliette on skype?

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 9:10 am
by stratigize
dastupy wrote:oh it's quantum; else try harassing Juliette on skype?

You have her Skype?

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 9:20 am
by Arty Bang
PM her or Support, one of them will help you out

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 9:50 am
by Support
Already contacted you by e-mail with a request for an explanation. Please do reply, thank you.
Pending this investigation you are banned, as per procedure.


A quick reminder of the rules: (regardless of the situation)
- 1 account per player
- Donations are not a lettre de marque (license to break the rules)
- If you are indeed wrongfully banned, that will be publicly acknowledged.

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 9:59 am
by stratigize
Support wrote:Already contacted you by e-mail with a request for an explanation. Please do reply, thank you.
Pending this investigation you are banned, as per procedure.


A quick reminder of the rules: (regardless of the situation)
- 1 account per player
- Donations are not a lettre de marque (license to break the rules)
- If you are indeed wrongfully banned, that will be publicly acknowledged.

Thank you, I just woke him up so he can reply and I already replied

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 10:45 am
by stratigize
Thanks for getting this sorted so fast

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 10:51 am
by doc holliday
Stratigize wrote:Thanks for getting this sorted so fast
good luck strat. go for the gold :-D

Re: Stranger Wrongfully Banned

Posted: Fri Feb 21, 2014 10:58 am
by Support
Thank you for the thorough explanation(s, rotogrip's as well).

I have unbanned the accounts Stranger and rotogrip, their explanation for the 'multi flags' is satisfactory. Of course, an eye will be kept on these accounts (and everyone else) regardless, as while the IP match is understood, the anti-feeding rules still apply.

Thank you for your cooperation, Stratigize.

Stratigize wrote:
Support wrote:Already contacted you by e-mail with a request for an explanation. Please do reply, thank you.
Pending this investigation you are banned, as per procedure.
Thank you, I just woke him up so he can reply and I already replied