get a message saying username & password return no registered accounts
login on pc is fine
1993680
cant login using mobile phone
-
- Forum Newbie
- Posts: 7
- Joined: Mon Mar 03, 2014 8:33 am
- ID: 0
-
- The Ablest Man
- Posts: 1758
- Joined: Thu Jun 18, 2009 1:07 pm
- Alliance: Multiverse
- Race: Clockwork Admin
- ID: 1940718
Re: cant login using mobile phone
What phone?
What browser?
Cleared phone cache?
Same thing happen on Main / Ascended / NewGrounds / Quantum? (Depending on what you play)
Are you using saved login credentials? (Auto fill)
What browser?
Cleared phone cache?
Same thing happen on Main / Ascended / NewGrounds / Quantum? (Depending on what you play)
Are you using saved login credentials? (Auto fill)
-
- Forum Newbie
- Posts: 7
- Joined: Mon Mar 03, 2014 8:33 am
- ID: 0
Re: cant login using mobile phone
Samsung Galaxy Ace
cleared cache
IE
Only play main
Autofill is on, username & email is correct and password hasn't been changed
cleared cache
IE
Only play main
Autofill is on, username & email is correct and password hasn't been changed
-
- The Ablest Man
- Posts: 1758
- Joined: Thu Jun 18, 2009 1:07 pm
- Alliance: Multiverse
- Race: Clockwork Admin
- ID: 1940718
Re: cant login using mobile phone
Same thing happen if you manually enter your username/email/password?
- Support
- Site Admin
- Posts: 1393
- Joined: Thu Oct 17, 2013 3:22 am
- ID: 0
- Alternate name(s): Juliette
Re: cant login using mobile phone
According to the login records, you are using a wrong password 8 of the last 20 times you tried to log in and 14 times in the last couple of days. It makes sense that these would be your phone attempts.
I suggest you update the password you have saved on your phone. Good luck!
I suggest you update the password you have saved on your phone. Good luck!
-
- Forum Newbie
- Posts: 7
- Joined: Mon Mar 03, 2014 8:33 am
- ID: 0
Re: cant login using mobile phone
yup spot on - not sure why my pw changed on mobile, thanks for the help