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*archive* Ranking issue
Posted: Thu Aug 10, 2017 3:32 am
by the deadly crucifier
Hey,
Only a few hours ago my ranking was in top 500 on the ascended server now all of a sudden i am 7600+ rank?
Can someone look in to this for me please?
Thanks
Support edit: Please post your issues with the ranking here.
Re: My ranking has gone wrong
Posted: Thu Aug 10, 2017 4:53 am
by lilith
The ranking seems to be sorted by ID rather than by stats...
Re: My ranking has gone wrong
Posted: Thu Aug 10, 2017 5:08 am
by Support
On the next turn change, ranks should be calculated normally.
Re: My ranking has gone wrong
Posted: Thu Aug 10, 2017 6:06 am
by the deadly crucifier
mine is still incorrect
Re: My ranking has gone wrong
Posted: Thu Aug 10, 2017 7:21 am
by the deadly crucifier
any ideas when this will be fixed?
Re: My ranking has gone wrong
Posted: Thu Aug 10, 2017 7:26 am
by Support
It will be fixed shortly after we figure out what is causing ranks to go wrong.
Investigation ongoing.
Re: *current* Ranking issue
Posted: Thu Aug 10, 2017 12:19 pm
by Support
Update: Still working on finding cause and fix. No current ETA.
Re: *current* Ranking issue
Posted: Thu Aug 10, 2017 2:04 pm
by Support
Ranking math solved as of 2 PM gametime. Long day.
Working on getting automation back working.
Re: *current* Ranking issue
Posted: Thu Aug 10, 2017 2:29 pm
by Support
Alright, tentatively fixed.
Approximately once per minute, the ranking will be recalculated.
Any further issues, please start a new thread.