Account banned for unknown reason
Posted: Mon Jul 29, 2019 10:42 am
So about a week ago i tried to log in to ascended as soon as i woke up, as i do, only to find this msg:
You have been autobanned, if you happened to have been recently in the tournament/arena (or were in the tournament) then it is likely you have ran
into a bug, in which case your account was frozen to allow the bug to be caught. If this was the case you can either send a message to the ascended admin (quickest response), profile is HERE
or you can email the support team at support@gatewa.rs
No idea what this means, what the bug is or why i have been banned and not anyone else taking part in arenas.
I dont script, multi or cheat in any way, yet my account is banned on both ascended and main and Support has gone radio silence on me.
Ive tried contacting on discord, skype, normal email, urgent email and all without luck.
What the hell is going on? Why have i been banned? Why arent you answering? Should I spam emails?
I just want to know how to proceed next, either say:'sorry Lajh, we will keep you banned for no apparent f**king reason'
or
'our bad Lajh, it was an autoban and you will be unbanned immediately'
You know what would be funny? I even reported an arena bug 2 weeks or so ago. Imagine if ive been banned for reporting a bug, heh. Believe me, i will not be doing that mistake again.
Staying hopeful and waiting for her absenceness to show me some much needed attention.
You have been autobanned, if you happened to have been recently in the tournament/arena (or were in the tournament) then it is likely you have ran
into a bug, in which case your account was frozen to allow the bug to be caught. If this was the case you can either send a message to the ascended admin (quickest response), profile is HERE
or you can email the support team at support@gatewa.rs
No idea what this means, what the bug is or why i have been banned and not anyone else taking part in arenas.
I dont script, multi or cheat in any way, yet my account is banned on both ascended and main and Support has gone radio silence on me.
Ive tried contacting on discord, skype, normal email, urgent email and all without luck.
What the hell is going on? Why have i been banned? Why arent you answering? Should I spam emails?
I just want to know how to proceed next, either say:'sorry Lajh, we will keep you banned for no apparent f**king reason'
or
'our bad Lajh, it was an autoban and you will be unbanned immediately'
You know what would be funny? I even reported an arena bug 2 weeks or so ago. Imagine if ive been banned for reporting a bug, heh. Believe me, i will not be doing that mistake again.
Staying hopeful and waiting for her absenceness to show me some much needed attention.