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Full Supporter Status

Posted: Fri Aug 05, 2016 5:24 pm
by zogeanking2
Hi,

I'm trying to use 1000 g n r points for full supporter status, but it doesn't seem to be letting me I want to know if I am doing anything wrong.

So it's in the exchange I click the '1000 Glory and Rep' button and then the 'Full Supporter Status' button and confirm and click and at the top in red it says that I need to select packages.

I then do the trade again and select a package number i.e. single (though it doesn't matter which one I pick) and it says 'You can only trade 1000 Glory&Reputation Points for full Supporter Status. No other combination is allowed.' at the top.

What am I doing wrong or is there a bug or something stopping me get full supporter status?

Thanks!

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 12:03 am
by Mental
Just to check that you have pressed this button

Image

from that so it displays this

Image

Before you press the "do the trade button" button.

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 12:16 am
by zogeanking2
Yes

I tried again just now and still asks for the number of packages to trade, if I do go and put something there it still doesn't work

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 12:44 am
by Diregie
I advise not to spend those 1000 points on exchanging for market supporter status but rather use them to ascend. You automatically gain full market supporter status and also a step closer to the core of the game.

Just be sure to conserve whatever resources you have before ascending so you don't lose everything. There are guides and tips on ascending on this same section.

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 2:06 am
by zogeanking2
But I would want to be able to send my UU/ naq/ turns to an account and get it back via the broker before ascending. If I don't have FSS I can't do this and would lose far more in the ascension unless I send it to an inactive account and farm it off them.

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 5:43 am
by Diregie
i can help with transferring the resources if you want.

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 6:39 am
by zogeanking2
Just checked and until I have full supporter status I can't transfer to others even without brokers.... hummm I wonder if there is a bug that came in with the update.

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 7:21 am
by Support
Interesting. I'll have a look.

zogeanking2 wrote:Just checked and until I have full supporter status I can't transfer to others even without brokers.... hummm I wonder if there is a bug that came in with the update.

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 7:27 am
by Diregie
zogeanking2 wrote:Just checked and until I have full supporter status I can't transfer to others even without brokers.... hummm I wonder if there is a bug that came in with the update.
it's not a bug. you can't transfer any good without supporter status.

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 7:38 am
by Support
To clarify: It is a bug if you cannot acquire Full Supporter Status for 1000 GnR. Diregie's comment regarding being able to transfer resources is correct.

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 7:44 am
by zogeanking2
Support wrote:To clarify: It is a bug if you cannot acquire Full Supporter Status for 1000 GnR. Diregie's comment regarding being able to transfer resources is correct.
OK, thanks. If it helps I tried the transfer using both Firefox and Chrome because I wondered if it was an issue with now the GnR box has appeared the resources were writing over each other.... no luck though

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 7:47 am
by Support
Yeah, displayed incorrectly.



Select:
Column 1: "1000 Glory and Reputation"
Column 2: "Full Supporter Status"
Column 3: "Single (x1)"
"Confirm"
"Do Trade"

This worked on my test account, can you confirm it for yourself?


As for transfers, without Full Supporter Status there is no way to transfer resources (other than being attacked/raided for them).

Re: Full Supporter Status

Posted: Sat Aug 06, 2016 7:49 am
by zogeanking2
Confirmed.

Thanks very much support :)