Can't log in

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SWÅT
Fledgling Forumer
Posts: 212
Joined: Fri Oct 27, 2006 4:34 pm
Alliance: Tauri Alliance - High Council
Race: Furling / Tolah
ID: 90071
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Can't log in

Post by SWÅT » Sat May 19, 2018 5:10 am

Post by SWÅT » Sat May 19, 2018 12:41 am

I have tried to log into both Main and Ascended both are not letting me log in.

Main is giving me, "Incorrect Credentials: Name: SWÅT and mail: altairsgw@aol.com and password entered, return no players accounts"

Ascended is just returning me to the log in page after every log in.

I have requested my log in info so I know my info is correct, it just isn't letting me in. After 8 hours of not being able to get in I was informed you don't have to type out your whole name to login. I wasn't aware of this till an hour ago. If the Å in SWÅT is now in issue for main and ascended servers could you please change it?

Thanks ](*,)
:smt015

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~NyX~
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Alternate name(s): CleoCatra, Temptress, Femme Fatale, Nyx, Cleo

Re: Can't log in

Post by ~NyX~ » Sat May 19, 2018 8:27 am

login on ascended will do that if you click login after doing the catcha thingy..

just stick with using the initial to log in not full name :)
“There are two ways to be fooled. One is to believe what isn't true;
the other is to refuse to believe what is true.”
― Søren Kierkegaard

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SGW player since 11 Oct 2005 memberlist.php?mode=viewprofile&u=5707

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Support
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Re: Can't log in

Post by Support » Sat May 19, 2018 11:59 am

Update: All character incompatibilities have been rectified, on all servers. Thank you, SWÅT et al. for reporting.

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SWÅT
Fledgling Forumer
Posts: 212
Joined: Fri Oct 27, 2006 4:34 pm
Alliance: Tauri Alliance - High Council
Race: Furling / Tolah
ID: 90071
Location: U.S.A.
Contact:

Re: Can't log in

Post by SWÅT » Sat May 19, 2018 3:58 pm

~NyX~ wrote:
Sat May 19, 2018 8:27 am
login on ascended will do that if you click login after doing the catcha thingy..

just stick with using the initial to log in not full name :)
Thanks for the great info NyX you saved me tons. :-D
Support wrote:
Sat May 19, 2018 11:59 am
Update: All character incompatibilities have been rectified, on all servers. Thank you, SWÅT et al. for reporting.
Thank you for resolving this issue so fast. :smt050
:smt015

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