Contacting Game Support

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Caprila
Grand Master of the Inquisition
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Contacting Game Support

Post by Caprila » Sat May 17, 2014 2:03 pm

As a player, there are two options available in contacting the game admins.

1) Using this forum. Think carefully as to which sub section of 'For Admin' section you require, and post accordingly. Some links are shown below :

Bugs
Please use this section to report Bugs: http://stargatewars.herebegames.com/viewforum.php?f=7

Report you've been banned
Please use this section to request help if you've been banned, and don't know why: http://stargatewars.herebegames.com/viewforum.php?f=210

Other Account Issues
Please use this section to report other account issues: http://stargatewars.herebegames.com/viewforum.php?f=211

Report Cheating
Please use this section to report cheats: http://stargatewars.herebegames.com/viewforum.php?f=209


2) By direct email

If you do not want to report bugs or problems with your account, or to post suspicious activity in public, you always have the option to email directly to Admin. Remember to include all the information you can, including screenshots if possible.

Also remember to include a descriptive email title; such as ' Possible cheater id 87945 '. We're all victims of our spam filters

gameadmin@gatewa.rs


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Thanks to Clarkey for setting out the original reporting system on forum
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“Any fool can know. The point is to understand.”

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Support
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Alternate name(s): Samantha Carter

Re: Contacting Game Support

Post by Support » Fri May 05, 2017 2:28 am

We experienced some issues with the supporting back end. ](*,)

We would like to request anyone who sent an e-mail to any of the @gatewars.com addresses before April 29th that has gone unanswered to re-send their e-mail. Please.

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