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Ascended login issue
Posted: Fri Mar 03, 2017 1:57 am
by caldrin
Please look after my account on ascended server, I can't login, the page says, the account is not existing, I have just ascended a few hours ago. When I try to send my login info, I receive the login info of my already deleted account, which was used with the same email address as this new account. My account login for main is: caldrin
Re: Ascended login issue
Posted: Fri Mar 03, 2017 2:36 am
by IFLuX
By the looks of it you are there
Mybe use your old login to log in ?
: are you wirting Cadrin or Caldrin Alanor
becouse you have to write everythink or just C
Re: Ascended login issue
Posted: Fri Mar 03, 2017 2:58 am
by caldrin
Well at least, it was created..
I tried my old login name and password, didn't work, tried my current didn't work.
I would greatly appreciate, if someone could send the login information of that account to the email address associated with it.
Re: Ascended login issue
Posted: Fri Mar 03, 2017 2:59 am
by caldrin
Oookay, I got in. Thanks for the help anyway.
Please close the thread.
Re: Ascended login issue
Posted: Fri Mar 03, 2017 3:01 am
by IFLuX
so what was the problem ?
Re: Ascended login issue
Posted: Fri Mar 03, 2017 5:39 am
by caldrin
Not sure, just tried my login once again, and it worked.
Re: Ascended login issue
Posted: Fri Mar 03, 2017 10:36 am
by Support
Problem is/was that your previous (deleted) ascended account used your e-mail address, messing up activation and password recovery.
Good to hear you are now able to access your Ascended account, thanks for updating your report!
Closing this report, PM to reopen.