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Ascended login issue

Posted: Fri Mar 03, 2017 1:57 am
by caldrin
Please look after my account on ascended server, I can't login, the page says, the account is not existing, I have just ascended a few hours ago. When I try to send my login info, I receive the login info of my already deleted account, which was used with the same email address as this new account. My account login for main is: caldrin

Re: Ascended login issue

Posted: Fri Mar 03, 2017 2:36 am
by IFLuX
By the looks of it you are there
Image
Mybe use your old login to log in ?
: are you wirting Cadrin or Caldrin Alanor
becouse you have to write everythink or just C

Re: Ascended login issue

Posted: Fri Mar 03, 2017 2:58 am
by caldrin
Well at least, it was created..

I tried my old login name and password, didn't work, tried my current didn't work.

I would greatly appreciate, if someone could send the login information of that account to the email address associated with it.

Re: Ascended login issue

Posted: Fri Mar 03, 2017 2:59 am
by caldrin
Oookay, I got in. Thanks for the help anyway.

Please close the thread.

Re: Ascended login issue

Posted: Fri Mar 03, 2017 3:01 am
by IFLuX
so what was the problem ?

Re: Ascended login issue

Posted: Fri Mar 03, 2017 5:39 am
by caldrin
Not sure, just tried my login once again, and it worked.

Re: Ascended login issue

Posted: Fri Mar 03, 2017 10:36 am
by Support
Problem is/was that your previous (deleted) ascended account used your e-mail address, messing up activation and password recovery. :)

Good to hear you are now able to access your Ascended account, thanks for updating your report!


Closing this report, PM to reopen.