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Cant ascend

Posted: Mon Jul 10, 2017 12:34 pm
by Death God
Been a Loooonngggg time since I ascended but keeps telling me
Your user name exists in the ascended realms. You will need to change your name, as identities are not to be mistaken there!!
The Road To Ascension ... Step 2 / 3
The path to ascension is not an easy path, nor have many achieved such power to take even the first step, let alone 8 steps .

Your user name exists in the ascended realms. You will need to change your name, as identities are not to be mistaken there!!
Even tho my Name in Main and ascended is diffrent do they need to be the same? Dont have any more name change for ascended or am I just missing something here :?

Re: Cant ascend

Posted: Mon Jul 10, 2017 12:43 pm
by Support
Could you e-mail support@gatewars.com with your ID? That will allow for faster resolution.

This error message shows when you are ascending for the first time with a name currently in use on the Ascended server.

Re: Cant ascend

Posted: Mon Jul 10, 2017 12:57 pm
by Death God
Thank you. I emailed support and am now awaiting a reply.

Re: Cant ascend

Posted: Mon Jul 10, 2017 1:38 pm
by Juliette
Congrats on your ascension. ;)