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No recieve award option

Posted: Mon Jul 27, 2020 8:49 pm
by ~nyx~
Our team came 2nd in the arena that finished yesterday, but there was no option for either of us to accept award and our team is not listed as 2nd.
The Winning and 3rd place getters are listed though.

can you please fix,

Re: No recieve award option

Posted: Tue Jul 28, 2020 3:45 am
by Support
That's odd.
I will look into this today, thank you for reporting, Nyx.

Re: No recieve award option

Posted: Tue Jul 28, 2020 4:44 am
by ~nyx~
thanks,

we were a two person team. Leader got killed and then me. Neither of us got the award option

also another bug was a solo player being able to enter/ play in arena.

plus you can still attack members of your own team

Re: No recieve award option

Posted: Tue Jul 28, 2020 6:41 pm
by ~nyx~
I've only become aware that in the last team arena my team also didn't receive an award.

Same bug??

Re: No recieve award option

Posted: Wed Jul 29, 2020 6:31 am
by Support
Highly likely. It seems to be part of a bigger bug. I'm looking into it, can't give an ETA on a fix right now.
Please do keep reporting related (or unrelated) bugs in the meantime.

Re: No recieve award option

Posted: Fri Jul 31, 2020 7:40 pm
by zogeanking2
I thought that the bug the last arena was due to me selling my defence to end it quicker, but it appears not to be the case.

Does it relate to when you changed the ability of a 5 digit ID to have the full functionality of a 4 digit in the team tournaments to be invited accept invitations and so forth? Both of us have 5 digit ascended ids,

Re: No recieve award option

Posted: Sun Aug 02, 2020 5:08 am
by Support
No, there is no difference between 5-digit and 4-digit IDs, that was just an outdated input restriction.

This isn't the same bug as the last one that took 6 months to fix, King. The Arena has ended, and awarded prizes - just not to everyone - so at least we're a few steps further along. :smt117
zogeanking2 wrote: Fri Jul 31, 2020 7:40 pm I thought that the bug the last arena was due to me selling my defence to end it quicker, but it appears not to be the case.

Does it relate to when you changed the ability of a 5 digit ID to have the full functionality of a 4 digit in the team tournaments to be invited accept invitations and so forth? Both of us have 5 digit ascended ids,

Re: No recieve award option

Posted: Sun Aug 02, 2020 7:05 pm
by zogeanking2
Okay, maybe you should give ~Nyx~ and I 20 levels on everything and we'll call it quits :smt043

On a more serious note, is there anything we can do to help you with your quest to discovering the bug?

Re: No recieve award option

Posted: Tue Aug 04, 2020 9:19 am
by ~nyx~
I'll take winning race achievement, been stuck on that since I got the account.. :smt043
Support wrote: Sun Aug 02, 2020 5:08 am No, there is no difference between 5-digit and 4-digit IDs, that was just an outdated input restriction.

This isn't the same bug as the last one that took 6 months to fix, King. The Arena has ended, and awarded prizes - just not to everyone - so at least we're a few steps further along. :smt117
zogeanking2 wrote: Fri Jul 31, 2020 7:40 pm I thought that the bug the last arena was due to me selling my defence to end it quicker, but it appears not to be the case.

Does it relate to when you changed the ability of a 5 digit ID to have the full functionality of a 4 digit in the team tournaments to be invited accept invitations and so forth? Both of us have 5 digit ascended ids,
ZK2 was talking about the last two team events not the one Lajh got stuck inside of. We placed in both and he as team leader never got given the accept award option.

I don't know if our team showed in the winners list the first time as I was afk but the last one just showed 1st and 3rd place getters.

Re: No recieve award option

Posted: Tue Aug 11, 2020 6:05 am
by zogeanking2
As you say Nyx it has happened the last two team tournaments where we neither showed as a team in the final results or got a reward

Re: No recieve award option

Posted: Mon Aug 17, 2020 9:09 pm
by ~nyx~
:smt100

Re: No recieve award option

Posted: Mon Aug 24, 2020 12:52 pm
by Support
Me while dealing with this bug: ](*,)


Working on it...

Re: No recieve award option

Posted: Sun Sep 06, 2020 5:02 am
by ~nyx~
hope its fixed, Team Match about to start.

Re: No recieve award option

Posted: Thu Sep 10, 2020 6:20 am
by ~nyx~
seemed to e fixed, or atleast all placing were shown

Re: No recieve award option

Posted: Thu Sep 10, 2020 1:19 pm
by Support
^_^ We're getting there. Still an issue with this, but at least there were three 'winning' teams.

Thanks for confirming!
~NyX~ wrote: Thu Sep 10, 2020 6:20 am seemed to e fixed, or atleast all placing were shown