No password received

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~Dä Vinci~
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No password received

Post by ~Dä Vinci~ » Tue Aug 19, 2014 1:54 am

Got a small account and tried to change the email addy, went to do so and have no received any emails giving me the new password.

With Juliet not replying or not around anymore, is this account just lost now?
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Caprila
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Re: No password received

Post by Caprila » Tue Aug 19, 2014 3:11 am

Unfortunately, nothing can be done with main realm account issues until Juliette's return.

Hopefully it won't be much longer :-)
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~Dä Vinci~
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Alternate name(s): ~Tom~, Andy, Field marshall, ETL, Huxley, rudy, borek, rocky, C2, bruno, harsasnails, robe, R8, couzens, Lord Katsumoto, Da reno, The Queen of england, and a pineapple but only on sundays.
Location: In Side Daku While playing on multis and useing my scripts

Re: No password received

Post by ~Dä Vinci~ » Tue Aug 19, 2014 4:03 am

Caprila wrote:Unfortunately, nothing can be done with main realm account issues until Juliette's return.

Hopefully it won't be much longer :-)
And if she doesn't return?
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Mental
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Re: No password received

Post by Mental » Tue Aug 19, 2014 4:13 am

Send an email I got a reply pretty quickly a week ago when I had an issue.
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Field Marshall
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Re: No password received

Post by Field Marshall » Tue Aug 19, 2014 6:43 am

Admin is still alive. Juliette was just running the day to day stuff.

email the urgent address.
Sol wrote:
Field Marshall wrote:
Sol wrote:It's not going to destroy your life :P
Really?

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Caprila
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Re: No password received

Post by Caprila » Tue Aug 19, 2014 7:53 am

Reminder. Account Issues is for reporting ingame problems with accounts.

Please take your war talk to the appropriate forum / thread.
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Re: No password received

Post by ~Odin~ » Wed Aug 20, 2014 1:54 am

I had the same issue as an old friend that no longer plays is giving me their main account (sold mine before leaving and only have ng) changed the email addies but no password. I emailed the correct email addy to sort the issue out yet no reply. However I wouldn't clutter the urgent email address, just stick with usual protocol and hope for the best.

momentia ^_^


Last bumped by ~Dä Vinci~ on Wed Aug 20, 2014 1:54 am.
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