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No password received
Posted: Tue Aug 19, 2014 1:54 am
by ~Dä Vinci~
Got a small account and tried to change the email addy, went to do so and have no received any emails giving me the new password.
With Juliet not replying or not around anymore, is this account just lost now?
Re: No password received
Posted: Tue Aug 19, 2014 3:11 am
by Caprila
Unfortunately, nothing can be done with main realm account issues until Juliette's return.
Hopefully it won't be much longer
Re: No password received
Posted: Tue Aug 19, 2014 4:03 am
by ~Dä Vinci~
Caprila wrote:Unfortunately, nothing can be done with main realm account issues until Juliette's return.
Hopefully it won't be much longer
And if she doesn't return?
Re: No password received
Posted: Tue Aug 19, 2014 4:13 am
by Mental
Send an email I got a reply pretty quickly a week ago when I had an issue.
Re: No password received
Posted: Tue Aug 19, 2014 6:43 am
by Field Marshall
Admin is still alive. Juliette was just running the day to day stuff.
email the urgent address.
Re: No password received
Posted: Tue Aug 19, 2014 7:53 am
by Caprila
Reminder. Account Issues is for reporting ingame problems with accounts.
Please take your war talk to the appropriate forum / thread.
Re: No password received
Posted: Wed Aug 20, 2014 1:54 am
by ~Odin~
I had the same issue as an old friend that no longer plays is giving me their main account (sold mine before leaving and only have ng) changed the email addies but no password. I emailed the correct email addy to sort the issue out yet no reply. However I wouldn't clutter the urgent email address, just stick with usual protocol and hope for the best.
momentia ^_^