Advance Warning: (early or mid) April downtime

When BIG changes come, some advance notice MAY be given, depending on the type of enhancement.
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Advance Warning: (early or mid) April downtime

Post by Support » Thu Mar 30, 2017 4:07 pm

Hail,

At some point in early to mid April the server's backend will be updated.
At that time, expect ~6h downtime. This is the first warning, a second warning closer to the time will be shown in game.

This update is necessary to maintain and improve server stability. Because of anticipated impact, advance warning is given.

Kind regards,
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Re: Advance Warning: (early or mid) April downtime

Post by ~Odin~ » Thu Mar 30, 2017 11:05 pm

Thanks for the heads up ^_^
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Re: Advance Warning: (early or mid) April downtime

Post by Colonel Jack Oneill » Fri Mar 31, 2017 10:59 am

Will there be a PPT given afterwards to avoic Planet losses, missed PPT etc
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Re: Advance Warning: (early or mid) April downtime

Post by Cleo » Thu Apr 20, 2017 6:21 am

so is that why I couldn't get on for about 12hrs yesterday?
firefox and chrome not allowing me, but I saw some still had access as ascended account was hit :smt091

wish you had posted this heads up in game as well, waited hours for it to come back, needing to go to ZZZZZz
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Re: Advance Warning: (early or mid) April downtime

Post by Dubby_CompGamerGeek2 » Sat Apr 22, 2017 10:14 pm

Is this why the game has been having repeated issues with having secure connections / > https: < recently?

It's currently only an issue on the ascended server if you try to access ascended.gatewars.com and the https: is NOT specified, but it's also been an issue on the main server recently...

I know that several of my fellow clan mates had noticed it, and reported it in our clan chat, but so far I haven't seen any bug reports on these forums. ](*,)
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Re: Advance Warning: (early or mid) April downtime

Post by Support » Mon Apr 24, 2017 5:34 am

No. The downtime announced in this thread turned out not to be necessary.
Your issue concerns an expired SSL-certificate that was renewed ~24 hours late. :)
~NyX~ wrote:so is that why I couldn't get on for about 12hrs yesterday?
firefox and chrome not allowing me, but I saw some still had access as ascended account was hit :smt091
Of course! If and when we do schedule downtime, you will be made aware through the channels available (including in game). :)
~NyX~ wrote:wish you had posted this heads up in game as well, waited hours for it to come back, needing to go to ZZZZZz
No. The SSL-expired state occurred between (late) April 19th and (at most) April 21st. Since an expired SSL-certificate does not prevent you from logging in as usual, this does not qualify as 'downtime'.
Dubby_CompGamerGeek2 wrote:Is this why the game has been having repeated issues with having secure connections / > https: < recently?

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