SGW down? Report here! (ONLY HERE)

List all bugs for MAIN SERVER here

Please use the ascended/chaos/quantum sections for bugs specific to those servers.
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InR
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Re: SGW down? Report here! (ONLY HERE)

ty admins for fixing game :smt060
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Re: SGW down? Report here! (ONLY HERE)

main. forum and ascended were all down for me for about 3hrs
firefox, +8 timezone :(
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Re: SGW down? Report here! (ONLY HERE)

~NyX~ wrote:main. forum and ascended were all down for me for about 3hrs
firefox, +8 timezone :(
everything was down for everyone as server **Filtered** up, and whats the bad thing that now game are on same server as forum and if it goes down noone can come here to post about it
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[12:38:58] Scott - Harch DDE: :( I get raided
[12:39:05] Scott - Harch DDE: When raiding I'm noob
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Re: SGW down? Report here! (ONLY HERE)

This is why we have the Facebook and Twitter communication channels, as advertised on the index. Worthwhile bookmarks, in case of emergency.

This 'situation' is not new, though. Not sure if that is what you were implying, but the game and forums have -to my knowledge- shared their server for the duration of the game's existence. :D Communication-wise, a bottleneck.
D3ath wrote:everything was down for everyone as server **Filtered** up, and whats the bad thing that now game are on same server as forum and if it goes down noone can come here to post about it
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Re: SGW down? Report here! (ONLY HERE)

too bad i dont use neither of those :D and well i am sure i remember that like 5 years or maybe even more ago the forums were run on different server and once game would die, forums would still work :) not sure but that might have been before that copyright infringement related with stargate name or whatever it was :)
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[12:38:58] Scott - Harch DDE: :( I get raided
[12:39:05] Scott - Harch DDE: When raiding I'm noob
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Re: SGW down? Report here! (ONLY HERE)

Support wrote:This is why we have the Facebook and Twitter communication channels, as advertised on the index. Worthwhile bookmarks, in case of emergency.

This 'situation' is not new, though. Not sure if that is what you were implying, but the game and forums have -to my knowledge- shared their server for the duration of the game's existence. :D Communication-wise, a bottleneck.
D3ath wrote:everything was down for everyone as server **Filtered** up, and whats the bad thing that now game are on same server as forum and if it goes down noone can come here to post about it
Good thing I have both :smt047 I've reported via twitter
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Re: SGW down? Report here! (ONLY HERE)

Database issues with Main persisting.

Rolling back to the backup of this morning, PPT for the weekend to allow everyone who went on PPT today to keep to their schedules.
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Re: SGW down? Report here! (ONLY HERE)

Rollback completed. Extensive PPT granted.

Support wrote:Database issues with Main persisting.

Rolling back to the backup of this morning, PPT for the weekend to allow everyone who went on PPT today to keep to their schedules.
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Re: SGW down? Report here! (ONLY HERE)

Game forum seems to be up and running
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Re: SGW down? Report here! (ONLY HERE)

alll have been offline to me for a few hours only just gone on again right this minute
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Re: SGW down? Report here! (ONLY HERE)

Yes, we are still experiencing stability issues. The situation should normalise gradually.
~NyX~ wrote:alll have been offline to me for a few hours only just gone on again right this minute
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Re: SGW down? Report here! (ONLY HERE)

:smt091 10+hrs down time here

FB not helpful at all in this situation, not twitter apparently
“There are two ways to be fooled. One is to believe what isn't true;
the other is to refuse to believe what is true.”
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Re: SGW down? Report here! (ONLY HERE)

Support wrote:This is why we have the Facebook and Twitter communication channels, as advertised on the index. Worthwhile bookmarks, in case of emergency.

This 'situation' is not new, though. Not sure if that is what you were implying, but the game and forums have -to my knowledge- shared their server for the duration of the game's existence. :D Communication-wise, a bottleneck.
D3ath wrote:everything was down for everyone as server **Filtered** up, and whats the bad thing that now game are on same server as forum and if it goes down noone can come here to post about it
then why would you have a report here thread if you couldn't? I do remember when you could still post on here when a game server was down. :/
“There are two ways to be fooled. One is to believe what isn't true;
the other is to refuse to believe what is true.”
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Re: SGW down? Report here! (ONLY HERE)

Twitter / FB channels operate on a European timezone. Reports filed hours after midnight will take ~10-12 hours to be seen, never mind handled.

There is a difference between a game (Main / Asc / Q / etc) and the whole server being down.


In that respect, when we moved to the new IP in ~2011, forum and game are tied by the physical server they are hosted on. This is why we have the FB/Twitter channels (responses to which are of course contingent on the waking/working/studying schedule of staff).
~NyX~ wrote:then why would you have a report here thread if you couldn't? I do remember when you could still post on here when a game server was down. :/
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Re: SGW down? Report here! (ONLY HERE)

Can't you get a red phone and a bat cave? We can give you a tinkle when things go wrong and you can spring into action on the batcomupter to save your citizens

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[14:42:10] The Anti Christ: Now I know what harch feels like
[20:15:16] Duderanch: Ben filled me up :P
[14:14] CC Leader: harriet harmon is a freak in bed
[01:42:08] The Anti Christ: Mental is my hero, I wish I was more like him
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