Account access

for FORUM issues, complaints, requests, bugs, etc - - not game related...
Post Reply
Macachacalaca
Forum Newbie
Posts: 36
Joined: Mon Jan 05, 2009 3:56 pm

Account access

Hi Mods,

On Friday night/ early Saturday monring (GMT) I lost access to my account giving a username and paassword error. Tired I thought is was me so I would worry about it in the morning as I was on PPT.

Saturday I find the SQL error which is fair enough things break ans assume it is related. However, since the game came back up I still cannot log into my account. I tried the forgotten details router and when entering my username I get "details sent" but nothing arrives. I then tried the email address option but get the error "no email address exists"

I am indeed entering the correct details and upon discussing the issues with my alliance my brother cannot log in either. I rop you good folk an email butmy PPT end tonight and it will be most frustrating to get hit as I just recovered from a massing due to some RP.

Can you take a look at the following account please
Dark Centurion - my ascended account works fine
Dark Vein - can't tell as he can't get into his
Image
Zeratul
Elder Administrator
Posts: 23203
Joined: Sat May 06, 2006 8:44 am
Alliance: Lucian Alliance
Race: Templar
ID: 7
Alternate name(s): Hrefna
Reitha
Location: Nivlheim

Honours and Awards

Re: Account access

you'll have to contact support@stargatewars.com
Image
Image
"Great holy armies shall be gathered and trained to fight all who embrace evil. In the name of the gods, Browsers shall be changed to carry the internet out amongst the peoples and we will spread Firefox to all the unbelievers. The power of the Firefox will be felt far and wide and the wicked users of IE shall be converted to use the true browsers."

Curious about our color? Feel free to ask...
Macachacalaca
Forum Newbie
Posts: 36
Joined: Mon Jan 05, 2009 3:56 pm

Re: Account access

yeah I did yesterday but haven't heard anything. I hope there not too busy dealing witht he SQl issues so I get binned.

Any idea how long it will take>
Image
d3stroyer_69
Fledgling Forumer
Posts: 182
Joined: Thu Jul 24, 2008 6:25 pm
Alliance: lonewolfs
Race: UnKnown of tolah
ID: 1943805
Location: Michigan

Re: Account access

Last time I had a problem they got back to me pretty fast did you use urgent@StarGateWars.com
Macachacalaca
Forum Newbie
Posts: 36
Joined: Mon Jan 05, 2009 3:56 pm

Re: Account access

Yeah mate I used both. Hoping it is sorted by tonight as I come off PPT.

Anything else you think I should try?
Image
Post Reply

Return to “Forum Specific Issues/Requests/Bugs (NOT GAME ISSUES)”