Guidelines for Bug Reporting

quantum bugs and balance issues
Locked
User avatar
Bazsy
The Elder Admin
Posts: 3131
Joined: Fri Sep 23, 2005 4:18 am
Alliance: -
Race: -
ID: 0
Location: Stockholm, Sweden

Honours and Awards

Guidelines for Bug Reporting

This is a guide which will help you how to report bugs, in order to make it easier for admin to check them and correct them. This was made after speaking with admin, and he told me that this would help his work.
All proper reported and confirmed bug will go to the the other topic: Link
Admin Jason (AKA Forum) will check them when he has time, and will move the resolved bugs to the resolved list, with a comment if needed.

A.Use the search option to see if the bug has already been reported
(maybe the first u think is not the right for that problem.
try more keywords in case there are different ways to describe the problem)


B. Name the topic correctly:
-Try to name a bug reporting topic properly, i mean not just "bug" "big bug" etc...
-Try at least specify it as "market bug", "broker bug", "train bug", etc... But
-Try NOT to make it too long like: "there is a bug with the training page, when i try to train miners" thats not a good idea

C. Try to make your post as folows:

1.) Bug description
Just describe what happened, where, when, etc.

2.) OPTIONAL
Put ther the url and the error message if any...

3.) Steps to take to replicate the bug
How can someone else replicate that bug in their own account.
(eg. "train all of your uu and u will see that it will go -1")
Also consider answering these questions:
Can the bug be reproduced? If so, does it always happen or is it related to other ingame actions you have been doing right before the bug appeared? Or does it appear randomly?

4.) Results of bug as it stands
Explain what is the result of that particular bug after its happening...


This is not a rule!
But i think everyone is posting a bug because they want it corrected asap, and this system will make admin much easier to track them and correct them.
I will collect the verified bugs in another sticky, and admin will comment on them if something is done on the bug.
Last edited by Caprila on Thu Jun 12, 2014 8:24 am, edited 1 time in total.
Reason: Title updated
Image
User avatar
Support
Site Admin
Posts: 1393
Joined: Thu Oct 17, 2013 3:22 am
ID: 0
Alternate name(s): Juliette

Re: Guidelines

Support can be reached through the forum or email to support@gatewars.com.
Please do not use ingame PM; unless accompanied by email or forum PM.
Locked

Return to “Bugs / Balance - Quantum”