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Re: Guild's Complaint
Posted: Sat Aug 27, 2011 6:17 pm
by ~Odin~
Guild wrote:Psyko wrote:Guild wrote:E.M.P. wrote:I split the posts here.
Since you brought it up, would you like to help us all and bring the complaint to light?
im waiting to see if odin would be able to do anything that would make it worth the hassle of finding the pms and links to the relevent topics
but thanks emp
So you are going to the Ombs
before going to the Mods/GMs/Admin. Is it really that difficult of a protocol to follow?
in the first instance i contacted the global moderator and admin !
TELL ME WHO SHOULD I CONTACT ?!?!? because im bewildered
guild take a chill pill mate, if you can show me that protocol was followed then you are more then welcome to bring anything to Ifrit and myself.untill then im asking people nicely to not flame 
Re: Guild's Complaint
Posted: Sat Aug 27, 2011 7:06 pm
by Empy
What Odin can do is take what evidence you have and bring a summary to the Admins and say "this is what happened, and this what I think should happen based on that."
To be honest it's the same any Mod can do in this case, see what you have to say and take an appropriate action. The difference with going to the Ombudsman (and the reason there is one) is because he isn't a Mod and is elected by users, so it's someone they should be able to trust will do the "right thing" if they are of the opinion that all Mods are corrupt and will just tell a complaining user to kindly bugger off.
If you feel something wasn't done right you can bring your evidence to that end here and if you are correct then I assure it will not be ignored.
Re: Guild's Complaint
Posted: Sat Aug 27, 2011 8:15 pm
by Jack
Psyko wrote:So you are going to the Ombs
before going to the Mods/GMs/Admin. Is it really that difficult of a protocol to follow?
Forcing people to follow this arbitrary protocol totally defeats the purpose of the Oms. The Oms isn't a last ditch effort, and if he was, then he'd pretty **Filtered** useless. As if all the mods and admins already told you no, it's not likely that the Oms is going to change their mind. The Ombudsman is supposed to be there for when a user is not confident going to the mods/admins for whatever reason.
Re: Guild's Complaint
Posted: Sat Aug 27, 2011 8:25 pm
by Psyko
[BoT] Jack wrote:Psyko wrote:So you are going to the Ombs
before going to the Mods/GMs/Admin. Is it really that difficult of a protocol to follow?
Forcing people to follow this arbitrary protocol totally defeats the purpose of the Oms. The Oms isn't a last ditch effort, and if he was, then he'd pretty **Filtered** useless. As if all the mods and admins already told you no, it's not likely that the Oms is going to change their mind. The Ombudsman is supposed to be there for when a user is not confident going to the mods/admins for whatever reason.
Point taken.
Re: Guild's Complaint
Posted: Sat Aug 27, 2011 8:30 pm
by Jack
I spent like a year as Oms, and completely refused to follow any such protocol as it's all bureaucracy and no efficiency.
Re: Mods need to respect to community to be respected back
Posted: Sat Aug 27, 2011 10:54 pm
by The Doctor
Guild wrote:i did msg a global mod, they were on of the people i msg'd. i got told to wait his reply.
the only mod who has consitantly seem fair is haz, dont know why hes warned me many times, the reason i think he is better than most is because he is not part of a large alliance, and therefore has minimal reasons to be bias to another
Wait what now? I'm a fair mod now? That seems to be a change.
[BoT] Jack wrote:I spent like a year as Oms, and completely refused to follow any such protocol as it's all bureaucracy and no efficiency.
Perhaps, speak to the mod in question, then the GM in charge of them, then Ombs?
Re: Mods need to respect to community to be respected back
Posted: Sat Aug 27, 2011 11:01 pm
by Psyko
Haz wrote:Guild wrote:i did msg a global mod, they were on of the people i msg'd. i got told to wait his reply.
the only mod who has consitantly seem fair is haz, dont know why hes warned me many times, the reason i think he is better than most is because he is not part of a large alliance, and therefore has minimal reasons to be bias to another
Wait what now? I'm a fair mod now? That seems to be a change.
I thought you'd like that.
Re: Guild's Complaint
Posted: Sat Aug 27, 2011 11:46 pm
by Guild
[spoiler]No new messages Re: bias, from a OE mod in a OE vs AG war thread
Zeratul
Fri Jun 17, 2011 2:29 am
No new messages Re: bias, from a OE mod in a OE vs AG war thread
Zeratul
Fri Jun 17, 2011 2:03 am
No new messages Re: bias, from a OE mod in a OE vs AG war thread
Zeratul
Fri Jun 17, 2011 1:06 am
No new messages Re: spam
Haz
Thu Jun 16, 2011 6:16 am
No new messages Re: spam
Haz
Thu Jun 16, 2011 3:58 am[/spoiler]
yh probably just making it up as i go along... , mah what the hells the point.
someone close this.
Re: Guild's Complaint
Posted: Sat Aug 27, 2011 11:56 pm
by Empy
Guild wrote:[spoiler]No new messages Re: bias, from a OE mod in a OE vs AG war thread
Zeratul
Fri Jun 17, 2011 2:29 am
No new messages Re: bias, from a OE mod in a OE vs AG war thread
Zeratul
Fri Jun 17, 2011 2:03 am
No new messages Re: bias, from a OE mod in a OE vs AG war thread
Zeratul
Fri Jun 17, 2011 1:06 am
No new messages Re: spam
Haz
Thu Jun 16, 2011 6:16 am
No new messages Re: spam
Haz
Thu Jun 16, 2011 3:58 am[/spoiler]
yh probably just making it up as i go along... , mah what the hells the point.
someone close this.
No, if you have something to say then you should say it. Even if it happened 2 months ago.
If you think a Mod, or Mods, is or are doing a bad job then there is no way they can improve unless they are informed and given suggestions on how to improve.
Re: Guild's Complaint
Posted: Sun Aug 28, 2011 12:01 am
by Guild
.... has in the past (before modhood) been slow to reply at times... We remember waiting about two weeks for a reply back then...
give it some time...
ill pass on it, this is why i dont bother tbh.
Re: Guild's Complaint
Posted: Sun Aug 28, 2011 12:09 am
by Clarkey
Guild, if i give you one piece of advice in this thread, which I hope you will listen to for future occurrences, it is that when you bring anything like this (I mean at the time not this current thread) to an Admin, never single out an admin to PM. Always PM all 3 admins, Zeratul, Earendil and Deni. Unless you know that 2 of them are long term absent then you won't know which admins will be around to handle with your query/concerns etc.
Even if you don't trust one or more admins you should always include them all. That's usually what i always did when I made complaints a couple of years ago and believe me it well help your situation better because if for example if you had PM'd one admin and they were to respond later and completely forgot then you'd have 2 others admins to rely on if you included them all.
Just some free advice.