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Urgent help required, account mix up

Posted: Mon Mar 10, 2008 9:27 am
by dagnew
I bought an account over the weekend, the main server account is an ajna but the ascended account is an ori. After a god quest I found my main account wasnt the one registered to the ascended, is there anything I can do to resolve this?

Re: Urgent help required, account mix up

Posted: Mon Mar 10, 2008 10:03 am
by LadiesMan 217
some1s multying^^

Re: Urgent help required, account mix up

Posted: Mon Mar 10, 2008 10:13 am
by dagnew
i'm not, i'm getting rid of my old account, dont want that one hence the reason i bought a new one

Re: Urgent help required, account mix up

Posted: Mon Mar 10, 2008 10:37 am
by Clarkey
Provide the ID's of all accounts involved.
That may help identify who they belonged to etc.

Re: Urgent help required, account mix up

Posted: Mon Mar 10, 2008 10:57 am
by dagnew
main account - 30059 pigeon_strike soon to be changing its name though
ascended account - not sure its number, account name - Noxseraph

Re: Urgent help required, account mix up

Posted: Mon Mar 10, 2008 11:06 am
by Clarkey
dagnew wrote:main account - 30059 pigeon_strike soon to be changing its name though
ascended account - not sure its number, account name - Noxseraph

Ok well Noxseraph 2742 is the ascended account of Cleric Sindri who is in Perg so can't get the ID. But Cleric Sindri appears to be inactive by looking at his rank.

I don't know which ascended account would be linked to pigeon_strike but i'm sure there are some that would have it on a list somewhere.

Re: Urgent help required, account mix up

Posted: Mon Mar 10, 2008 11:17 am
by dagnew
thats what i thought, maybe a multi got mixed up when selling an account hence the current situation.

I just hope this can be sorted quickly

Re: Urgent help required, account mix up

Posted: Tue Mar 11, 2008 3:30 am
by GeneralChaos
main account - 30059 - pigeon_strike
ascended account - 740 - code red

Them 2 account are linked together. I hope this helps in getting your account sorted.

Please note the ascended name may have changed since i last checked or if someone is trying to hide a multi account it may also have been changed, but the ID is 740.

Re: Urgent help required, account mix up

Posted: Tue Mar 11, 2008 3:36 am
by SlimD
name on ascended is still the same.. and god quested it to verify the main are linked (good work Gen. Chaos)..

Re: Urgent help required, account mix up

Posted: Tue Mar 11, 2008 5:14 am
by dagnew
thanks for your help guys, hope to have this resolved soon

Re: Urgent help required, account mix up

Posted: Wed Mar 12, 2008 12:11 pm
by dagnew
can a member of admin at least say if they are looking into this please

Re: Urgent help required, account mix up

Posted: Wed Mar 12, 2008 12:30 pm
by Glytch
What is your expectation on his answer?

Cause i think responsability of the purchase is under your hat!!

Re: Urgent help required, account mix up

Posted: Wed Mar 12, 2008 1:21 pm
by dagnew
If that is the case then so be it i suppose, but would just like to get confirmation from the admin as to what is going on.

And my old account is now sold (redroth, normal : Dagnew, ascended) but cant access the ascended to change the details, any help on this would be appreciated, believe its a problem with the email, needs to be changed to ravenbf2@hotmail.co.uk if you dont mind

Re: Urgent help required, account mix up

Posted: Fri Mar 14, 2008 3:23 am
by Parabellum
how did you find out his ascended ID lol GQ everyone? :P

Re: Urgent help required, account mix up

Posted: Fri Mar 14, 2008 3:36 am
by Sphinx42
Parabellum wrote:how did you find out his ascended ID lol GQ everyone? :P

That's what shared info within alliances is good for...