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FAO: Admin Jason - as requested

Posted: Thu Apr 24, 2008 2:46 am
by Clarkey
Jason,

As requested on Wednesday's Admin chat here are the details of the Game Lag and Forum Error which occurs the same time every single day for at least the past month.

The game lags for 10 minutes from 03:11am to 03:21am GameTime every single day without fail. The game does not crash, and there are no error messages appear. Basically If I go to the game and click on a link at 03:11am the page will sit there trying to load the page until 03:22am when the page will then suddenly load. No errors at all.

Then at approx 03:30am these SGW Forums will go down with a General Error. It remains like this for several minutes and is back as normal by 03:37am.

The screenshot of the forum which you asked for is below:

Image

I did not take a screen shot ingame during the 10 minute lag because there is nothing to show.

As I said in the Admin chat, this could be some sort of database back up occuring at the same time every day, however I'm pretty sure it hasn't always done that. I've only noticed it the last month or so.

The times that I have mentioned are all Game Time.
It's not a big problem for gameplay because it is only 10 minutes, however, it is a little disconcerning that you are not sure what it is and that's why I have brought this to your attention.

I hope that is enough for you to look in to this. If you need any more help just let me know.

Re: FAO: Admin Jason - as requested

Posted: Thu Apr 24, 2008 3:10 am
by SlimD
I can attest - that I notice this daily. I did not see it today on ascended though. Perhaps due to the size difference - with 4 min (after I logged in to ascended) - I was able to login to main.

Re: FAO: Admin Jason - as requested

Posted: Thu Apr 24, 2008 3:56 am
by GeneralChaos
I have never had it affect my in ascended, it only seems to be main that gets affected by this strange lag.

Re: FAO: Admin Jason - as requested

Posted: Sun Apr 27, 2008 2:15 am
by Clarkey
I'd also like to confirm that Ascended does not experience this 10 minute lag at the same time as Main. Whether it does at another time I don't know.

I also don't know about Chaos or Quantum as I don't play those games.

Re: FAO: Admin Jason - as requested

Posted: Sun Apr 27, 2008 3:07 am
by Wolf359
yep - happened again today - you could set your watch by it!

Re: FAO: Admin Jason - as requested

Posted: Sun Apr 27, 2008 3:11 am
by Milenko
I notice this too every day, but only for the past month or so as you mentioned. But it only affects main and forum, but not ascended for me. It is kinda annoying cos I am usually chatting to people on msn, but not all of them has this problem. I was staring to think it was my internet provider.

Glad it isn't only me :D

Re: FAO: Admin Jason - as requested

Posted: Sun Apr 27, 2008 8:47 pm
by Borek
clarkey wrote:I'd also like to confirm that Ascended does not experience this 10 minute lag at the same time as Main. Whether it does at another time I don't know.

I also don't know about Chaos or Quantum as I don't play those games.
I can confirm it is just main (and the forums) that get affected, ascended, quantum and chaos are all able to be played without problems whilst main is just sitting there trying to load the page for 10+ mins.

Re: FAO: Admin Jason - as requested

Posted: Mon Apr 28, 2008 8:38 pm
by Strenoth
sit there and watch the servers.. and see if some janitor comes by and unplugs them to run his vacuum cleaner!

I'm only half joking about this...

Re: FAO: Admin Jason - as requested

Posted: Wed Apr 30, 2008 2:29 am
by Sphinx42
Is it me or was the cause for the daily lag fixed? (Still getting the general error on forums.)

Re: FAO: Admin Jason - as requested

Posted: Wed Apr 30, 2008 2:58 am
by Borek
Lucky Starr wrote:Is it me or was the cause for the daily lag fixed? (Still getting the general error on forums.)
Yup, i noticed no daily lag today also.

Re: FAO: Admin Jason - as requested

Posted: Wed Apr 30, 2008 4:54 am
by Clarkey
I was too busy at work so didn't get to log on.

Re: FAO: Admin Jason - as requested

Posted: Wed Apr 30, 2008 5:08 am
by 311 [TA]
IT IS QUITE SIMPLE



ADMIN has decided to HONOR ME, 311 the best way he knows how

a moment of silence if you will starting at 3:11 am every single day

:-)

admin, has touched my heart.............i appreciate it

Re: FAO: Admin Jason - as requested

Posted: Wed Apr 30, 2008 5:18 am
by Sphinx42
311 [TA] wrote:IT IS QUITE SIMPLE



ADMIN has decided to HONOR ME, 311 the best way he knows how

a moment of silence if you will starting at 3:11 am every single day

:-)

admin, has touched my heart.............i appreciate it

:lol: A whole 10 minutes at that... :lol:

Re: FAO: Admin Jason - as requested

Posted: Sun May 04, 2008 2:33 am
by Fear Of The Duck
got this today, around 03:30.00 ingame time. who's that jwitzel fella? i wanna mass him.

Re: FAO: Admin Jason - as requested

Posted: Tue May 06, 2008 2:15 am
by GeneralChaos
This bug is still in effect.