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the customer isn't always right
Posted: Tue Jun 10, 2008 11:16 am
by Shirayuki
http://notalwaysright.com/lol here are some stupid and/or slowminded customers. came across this site recently.
lol this ones the best
Key Shop | Chicago, IL, USA
Customer: “This electronic key does not work in my car.”
Me: “Does it turn in the ignition?”
Customer: “Yes, but it will not start.”
(I put the original and copy key in my magic decoder box and they check out fine.)
Me: “Well, let me have a look… where is your car?”
Customer: “At home.”
Me: “Well, you have to drive it here.”
Customer: “But the key does not work.”
Me: “Use your original key.”
Customer: “That does not work either.”
Me: “Okay, let me explain how this works. I make a copy of your key. If your key does not work, then the new key will not work either.”
Customer: “What?”
Me: “Let me put it like this. If you copy a paper with misspelled words the copier will not correct the spelling, because it’s a copy! What happens when you try the key?”
Customer: “The dash says ‘Code not found’.”
Me: “Well, then the problem is the car, not the key. It is not reading the code on the key.”
Customer: “So make me another.”
Me: “The problem is the car. Are you going to pay when the next one does not work?”
Customer: “No, I’m not going to pay for a key that does not work!”
Me: “So you want me to keep making keys for you until one works or I run out of them. But you will not pay for any of the keys that do not work even though the problem is your car, not the key.”
Customer: “Yep.”
Me: “Sorry, I’m just not that stupid.”
Re: the customer isn't always right
Posted: Tue Jun 10, 2008 11:26 am
by Fear Of The Duck
course is not always right! honestly.. like 50% of them are just chancers...
Re: the customer isn't always right
Posted: Tue Jun 10, 2008 11:37 am
by Shirayuki
those stupid customers are rather hilarious, the chancers well, they're unlucky. i remember one entry of an angry customer calling the wrong number when trying to contact a flower shop.
Re: the customer isn't always right
Posted: Tue Jun 10, 2008 11:43 am
by Fear Of The Duck
but the shop assistants are not better. i wanted to return a parrot some time ago...
Re: the customer isn't always right
Posted: Tue Jun 10, 2008 11:51 am
by Shirayuki
i serously wonder how some still keep their jobs after such comments.
Re: the customer isn't always right
Posted: Tue Jun 10, 2008 12:06 pm
by Fear Of The Duck
norwegian blue. beautiful plumage.
Re: the customer isn't always right
Posted: Tue Jun 10, 2008 12:23 pm
by Saturnine
But you are right!!
The customer is usually a inconsiderate fool.
Re: the customer isn't always right
Posted: Tue Jun 10, 2008 2:28 pm
by buck
LMAO, awesome.
Being a manager (temporary, and only working for the summer...)
i have to deal with this idiocitiy on a daily level...its ridiculas some of the stuff people say.
I work in furniture atm, and heres an example...
"It takes 4-6 weeks to come in from germany" Me
"I see, cant it come in from anywhere else?" Customer
"No its only made in germany" Me
"What if i go to anouther company" Customer
"No, its still only made in germany, germany is where the factory is located, there is only one factory" me
"I think i'l try anouther company" customer
"Only made in germany..." me
THIS ONE IS AMAZEING!"!!
Me: “Thanks for calling Internet Tech Support, Emily speaking.”
Customer: “Yeah, I was looking at this porn site, and now I can’t get it up anymore.”
Re: the customer isn't always right
Posted: Tue Jun 10, 2008 7:38 pm
by Solus
well i agree these are good examples... but a few times ive come across salesman who act as though its our privelage to shop from them... it really aggrevates me when i find a place that sells what i want... i know what im talking about... yet the salesperson acts as though im an idiot. customer service should always be at the forefront... even if the customer is a completely ignorant git
Re: the customer isn't always right
Posted: Wed Jun 11, 2008 5:22 am
by Fear Of The Duck
location: dixons, jervis centre
it went more or less like this:
corran's looking at laptop. the sticker reads something like:
- processor such and such
- memory such and such
- hdd such and such
- crystalbrite lcd
corran (to shop assistant):
excuse me, could you tell me a bit more about it?shop asistant:
corran:
well, what's inside itshop assistant:
- processor such and such
- memory such and such
- hdd such and such
- crystalbrite lcdcorran:
well, i know that already, i can read. but what graphic card is there, is the dvd dual...?shop assistant:
it has what says therecorran:
so it doesn't have anything else??shop assistant:
what's on the stickercorran:
ahh. ok. tnx very much 
*leaves*
Re: the customer isn't always right
Posted: Wed Jun 11, 2008 6:10 am
by Solus
Jack wrote:I've had some down right stupid employees who knew NOTHING(not an exaggeration!) of what they were talking about, and yet insisted that they were right.
Stupid employees that know nothing, yet think they know everything is a big problem with gaming stores like Game Stop and EB Games. Because they think they "work in the industry", they think that they automatically know more then you and that if you disagree with them then you most be wrong and they most be right. Because they "work in the industry" and know everything whereas you don't "work in the industry" so you know nothing.
While it's always fun to have a good chuckle about idiots, it's incredibly annoying to be trying to buy something only to have an idiot tell you it doesn't exist and argue with them for hours knowing it does, and that is the only place you can get it for whatever ungodly reason.
basically exactly what i was thinking
Corran Horn wrote:location: dixons, jervis centre
it went more or less like this:
corran's looking at laptop. the sticker reads something like:
- processor such and such
- memory such and such
- hdd such and such
- crystalbrite lcd
corran (to shop assistant):
excuse me, could you tell me a bit more about it?shop asistant:
corran:
well, what's inside itshop assistant:
- processor such and such
- memory such and such
- hdd such and such
- crystalbrite lcdcorran:
well, i know that already, i can read. but what graphic card is there, is the dvd dual...?shop assistant:
it has what says therecorran:
so it doesn't have anything else??shop assistant:
what's on the stickercorran:
ahh. ok. tnx very much *leaves*
lol i'd leave too
good thing is, i know my computers, i know where to go to get a good deal etc and where the staff dont treat you like an idiot
and at least they dont act like idiots either...