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suspended account

Posted: Sat Dec 20, 2008 7:50 pm
by shadeslayer
hi to the sgw admin,

i got this message today when i try to login to my sgw account id=76132 "That account is suspended, pending investigation for suspected cheating."

username: shadeslayer
ID: 76132
msn: bondzaga@hotmail.com

i don't know what is the problem and why am i suspected cheating eventhough i never cheat in my life playing this game?
i did a lot of honest trading ATs and UU.

if it's the connection being suspected, i can't explain much because i don't really understand much about internet technology, but i can tell that i use connection through my GSM phone provider and use express card as my modem on my laptop, but sometimes i use my home phone line( i rarely use it because is time based and expensive).

please admin unsuspend my account because i never cheat and did something againts the rules.

ps: i'm sorry if i don't make any sense in my sentences because english is not my first language.

Re: suspended account

Posted: Sat Dec 20, 2008 7:54 pm
by Nimras
If you use phone you might got banned on the same thing i did yet again!

For some reason on a phone you can put more numbers into the withdraw and bank field than the game allow which then ban you! I think i did the same when i wanted to bank fast since i am banned now!

Nimras

Re: suspended account

Posted: Sat Dec 20, 2008 7:58 pm
by shadeslayer
oh i didn't know any of this :?

hope admin have time to check and give reply soon.

Re: suspended account

Posted: Sat Dec 20, 2008 7:59 pm
by Nimras
Me 2 as i use phone only atm!

Re: suspended account

Posted: Sat Dec 20, 2008 8:00 pm
by Colton
Hope you both get it resolved quickly :|

Didn't know your first language wasn't English :shock:

Re: suspended account

Posted: Sat Dec 20, 2008 8:01 pm
by shadeslayer
yep it's not :-)

and thx m8

Re: suspended account

Posted: Sat Dec 20, 2008 8:03 pm
by Nimras
Colton wrote:Hope you both get it resolved quickly :|

Didn't know your first language wasn't English :shock:


Me 2 its christmass you know wanna play!

Re: suspended account

Posted: Sat Dec 20, 2008 8:11 pm
by DaDigi
Forward your issue to gameadmin@stargatewars.com . Please be aware of the holiday and the response time might be slightly longer than usual.

Re: suspended account

Posted: Sat Dec 20, 2008 8:21 pm
by shadeslayer
yes i did sent to that e-mail.

if the response slightly longer because of holiday then it's okay too, because i can concentrate on preparing for my wife give birth this coming weeks :D

but any response will be appreciate :)

Re: suspended account

Posted: Sat Dec 20, 2008 11:59 pm
by formerly adminMark
Hello,

Your account has been unbanned. The problem was you entered too many characters in a field.

adminMark

Re: suspended account

Posted: Sun Dec 21, 2008 12:34 am
by shadeslayer
wow thx a lot mr admin :D

that was fast response thx again.

Re: suspended account

Posted: Sun Dec 21, 2008 12:41 am
by Clarkey
Good stuff. Don't be so greedy with those digits next time :lol: :-D .

Locked.