thaltek wrote::smt011 assassin your acting like this is a payed position cut it out....
Or apply for the position, if he knows how it
should be done..

To start of some serious discussion.. those who nominated themselves are free to reply, as I am curious to see what your responses are.
1.
Experience:[spoiler]I think the Ombudsman should have
no SGW moderator experience. Real life experience with solving situations far outweighs the 'experience' of being an SGW mod. Let's face it, what benefits does one who has 'moderator experience' have? Aside from having strong ties to the one institution the Ombudsman is required to have no ties to? None..
Real life experience in problemsolving is
much more valuable as knowing when to delete what, who and when to warn or know the rules by heart so much that you can practically wake up (if you ever sleep) and recite them all.
We all agree, Real Life is far more important as the game or these boards. You do agree with that, do you not? Is it not natural that we look for one who has real life, hands on experience in actively resolving issues?
Of course, knowing the rules is important.. but do not make the mistake of seeing knowledge of the rules as 'experience'. Anyone with a peanut-sized brain can look up the rules thread, and anyone with a walnut-sized brain can look for precedents.

So the most important experience one can have is having been a mediator of sorts in real life.[/spoiler]
2.
Mediation:[spoiler]Being able to mediate between people is important. What? It is
the job description of the Ombudsman! To mediate, you should
not be stuck to the rules as if they were a Sacred Book. Anyone who is absolute in their interpretation of the rules makes a lousy ombudsman, for the simple fact that
if the rules were that straightforward and clear under
all circumstances, there would be no need for an ombudsman.
Mediation requires
an open mind to the problems of everyone.
Mediation requires
patience.
Mediation requires
effort, and the will to sit around the table into the late hours of night to solve an issue.
Patience. That means the ability to sit and wait while others talk, argue or fight. What the people need is not someone who antagonises people by their nature, or someone who is so very mellow you can knead them like cookie dough.
Patience.[b] Mediation. The two are that much intertwined, that by default, one who is prone to impatience doth not a mediator make. Do not make that mistake.[/spoiler]
3. Eloquence:
[spoiler]In the most broad sense of the word, eloquence is the skill with which one strings words together to efficiently and effectively transfer their thoughts to others.
English. It's the language of these boards, and generally the language we all use. Whether we love it or not, the Ombudsman is in a position which requires nigh-[b]absolute clarity in their words. Imagine this, the Ombudsman presents an issue to the Administration and there is confusion about what the actual issue is, would that be conducive to a rapid resolution of issues? Key to swift resolution of issues presented by forum members or moderators is communication. Key to good communication is absolute command of the English language. Like it or not, this
is the language in use on these boards. What we need is a near-
native speaker of English, or someone who is hardly ever misunderstood. People with a history of being misunderstood, whether by their own fault or by the ignorance of their conversation partners is
not a good choice as Ombudsman.[/spoiler]
4.
Prioritising:[spoiler]As an Ombudsman, you will receive hundreds of complaints. Many of those will be relatively unimportant, but all of those complaints deserve an answer. Imagine someone comes at you, complaining about how the mood on the forums is angry. While this is not something you, as an Ombudsman, have anything to do with, it is someone's problem. Treat it as such. Answer it honestly and in good faith, even if you suspect the complaint is merely an attempt to waste your time. You do not have the luxury to neglect the complaints of individuals.
What you
do have, is a responsibility to treat the most urgent issues with the most urgency. To properly do that, you will need to prioritise. Prioritising requires of you that you can estimate the impact an issue has on the general public, how disruptive it is, and the impact of the possible consequences. Generally, you should aim to address all complaints within a week from receiving them. 'Address' is used lightly, this means you should respond to complaints in any way; basically 'acknowledging receipt' is sufficient. 'Solving' the issues is another matter, you will not be the Messiah, Saviour, come to rescue us from our issues. You are a middleman. A filter, if you will. But most of all, you are part of all of us, staff and regulars alike.

[/spoiler]
5.
Accepting adversity:[spoiler]Do not needlessly continue on a quest to solve an issue. If you cannot accept an Administrative ruling, by all means, appeal it. But don't keep appealing if your case is a clear cut lost cause. Accept 'defeat', not all problems can be solved.
Understanding that you cannot always 'win' is another important quality in an Ombudsman. It is almost as important as realising that you are not 'the People's Advocate', but someone who negotiates. Your goal is not to have the complainer get compensation or a solution, your goal is to assess and address complaints and forward relevant cases to the Administration.[/spoiler]
I would like to hear the Candidates' thoughts on these few points. Consider it a 'test'.
