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Email Changing Bug

Posted: Sat Apr 11, 2009 8:26 am
by DaDigi
I have notified Jason about this bug, and I have forwarded him the appropriate information for those who have previously posted a bug report in here. Please be patient while the problem is being worked upon. Thanks!

Re: Email Changing Bug

Posted: Sat Apr 11, 2009 1:18 pm
by MasterS
Thank you for the help... Please have him check his urgent inbox, I have sent him to messages (both the same) with all of the information necessary;)

Re: Email Changing Bug

Posted: Sat Apr 11, 2009 2:48 pm
by Valkyrus
my name is DrNine i have had the same problem Ingame id is 39985
and My New Working email is Agentdodgeman@hotmail.com

It wont let me log in to it with Old or New log on nick or Email

Thanks just making shure that you have my game Name

Thanks for the Help

DrNine

Re: Email Changing Bug

Posted: Sat Apr 11, 2009 6:42 pm
by DaDigi
I received a response.

"I know, trying to fix. For now, they can email support@stargatewars.com to get it reset".

Re: Email Changing Bug

Posted: Sat Apr 11, 2009 7:22 pm
by Wepwaet
Thanks DaDigi,

Its an easier wait when we know its being worked on. Let him know we appreciate the feedback ;)


Sincerely,
Wep

Re: Email Changing Bug

Posted: Sat Apr 11, 2009 8:01 pm
by hfown
DaDigi wrote:I received a response.

"I know, trying to fix. For now, they can email support@stargatewars.com to get it reset".


thanks, sent an email... with my id this time...

Re: Email Changing Bug

Posted: Sun Apr 12, 2009 12:18 pm
by MasterS
Has anyone had any luck getting their accounts reset back to their "original" email addresses.... Its been 24 hours since I sent the email to "support" and I still have not gotten a reply.

Re: Email Changing Bug

Posted: Sun Apr 12, 2009 1:06 pm
by DaDigi
Master Serenity wrote:Has anyone had any luck getting their accounts reset back to their "original" email addresses.... Its been 24 hours since I sent the email to "support" and I still have not gotten a reply.


Due to Easter Weekend, I'd expect a slight delay in responses.

Re: Email Changing Bug

Posted: Tue Apr 14, 2009 8:47 am
by wyvern blade
ive had the same problem sent an email to admin ids 1959433

Re: Email Changing Bug

Posted: Tue Apr 14, 2009 9:09 pm
by hfown
i sent an email to support@ at "Sun Apr 12, 2009 12:01 am" forum time, and earlier this morning i checked my email and they had reset it with new password so email them it will work.

Re: Email Changing Bug

Posted: Wed Apr 15, 2009 11:07 am
by wyvern blade
got an email with my new password today cheers for the quick turn around on it

Re: Email Changing Bug

Posted: Mon May 11, 2009 10:16 am
by ~TheJoker~
just got a user off someone i paid for logined in set new e-mail and now it not working and it did not e-mail me my password

dan@skeav.com = my e-mail

my msn is dan@skeav.com plz help

Re: Email Changing Bug

Posted: Mon Jun 01, 2009 4:19 pm
by Empy
Has this actually been fixed yet? Usually changing E-Mail takes about 5 seconds for the e-mail to arrive and I have waited 2 hours now for two E-Mails for ascended and neither have arrived. So I assume this was never fixed, or has now appeared again... Or this is quite some delay with ascended. In main it worked fine the E-Mail came in about 10 seconds.

Thanks,

~Empy

Re: Email Changing Bug

Posted: Thu Sep 03, 2009 2:03 pm
by arkangel13
Im stuck with email bug. i changed email and now i cant get new password sent to me.

hel;ppppppppppppppppppp

id 1924308

please reset email to old email or fix email problem

sent email to gameadmin@stargatewars still no reply from 2 days ago

thansk

Re: Email Changing Bug

Posted: Thu Sep 03, 2009 5:28 pm
by Sarevok
arkangel13, try this e-mail also

DaDigi wrote:I received a response.

"I know, trying to fix. For now, they can email support@stargatewars.com to get it reset".