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can't seem to activate my account

Posted: Sat Apr 11, 2009 5:01 pm
by Richard B Riddick
i tried to make an account in quantum server, and it said that the password was sent to my email, but i never got it, so i had it resent 3 more times and i've never gotten it, and i checked the email and it's the right email, so i can't get the password to log in, can somebody help me out with this.

Re: can't seem to activate my account

Posted: Sat Apr 11, 2009 8:04 pm
by EnVy!
not sure but a mod will answer eventually ..... holiday around me right now so it might take a bit. if you just give it some time it may work... just keep checking email periodically

if not email admin

Re: can't seem to activate my account

Posted: Sun Apr 12, 2009 1:02 am
by S1eepy
admin may have deactivated automatic account registration to combat some of the problems we have been having.
I would suggest you email support@StarGateWars.com and let them know your account needs activation

Re: can't seem to activate my account

Posted: Sun Apr 12, 2009 9:03 am
by Richard B Riddick
ok, thx

Re: can't seem to activate my account

Posted: Sun Apr 12, 2009 10:33 pm
by Affirmation
Admin may also be working on potential new code for Quantum that would prevent new account creation from certain IPs in Quantum that originated from the same or similar IPs - especially from those IPs that have already created XX number of new accounts this Era. Other plans were to limit new account registrations to 1 per 24 hour period from any IP address.

If any of this pertains to you, such as you created a new account, did not like the name, etc, so you decided to create another new account right away, you might have either been caught up in the worst case of new account creation bad-timing in the history of Quantum, or, you might be just the person Admin is working on these new limitations to catch.

If not, and you are just a hapless new account and this is just all bad luck, sorry for the issues and potentially there are ways to get it corrected by e-mailing the Admins.

Such as, new Forum Liaison (if matter is over 48 hours old):
viewtopic.php?f=19&t=135297&start=0

Or General Admin Support:
viewtopic.php?f=8&t=85640&start=0

So try these methods... Being new, you may want to try the Forum Liaison first, as he may can hone down your issue specifically, and then help to get the Admin to intervene with specific help/support.

Good luck. If, just IF, you are a new feeder account, not luck - but expect to see us visiting you often if you are granted a new account... :smt009