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Banned )c:

Posted: Mon Oct 12, 2009 12:10 am
by cloak
Hello,

Yesterday Sunday, October 11th I logged into my account in order to ascend, I brokered my cousin all my goods and then awaited him to reject, now since we live in the same place luck would have it that our area's internet went down due to shoddy weather. After waiting a few hours with no luck on getting our net working I decided to log in using my phone so my cousin logged in and rejected my brokers, i then logged in to recover my goods. All went well, i recovered my stuff and trained my troops. I then logged out, woke up this morning to my net working again and tried to log in and now I get

"That account is suspended, pending investigation for suspected cheating."

My cousin can't check his account since he is at college. I have applied, on multiple occasions for an IP exception with no reply.

Admin, can you please unban me
My ID is: 15825
My Cousin's is: 1919651 (thanks Clarkey) which isnt banned so im now confused

Re: Banned )c:

Posted: Mon Oct 12, 2009 12:42 am
by Caprila
Mobile phones have a lot of issues with sgw, especially banking and training. It might well be that.

Send an email to the game admins, hopefully you'll be unbanned soon.

Re: Banned )c:

Posted: Mon Oct 12, 2009 2:21 am
by Sarevok
Also, the multi-checking script may have kicked in, if you didn't wait 1 turn between login between you too

Re: Banned )c:

Posted: Mon Oct 12, 2009 9:28 am
by formerly adminMark
Hello,

Your account was locked because you entered too many characters in a field from your cell phone. The system thought you were trying to cheat and it locked you out. Your account has been unlocked.


adminMark