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I cant log into my account plz help

Posted: Wed Jul 28, 2010 8:35 am
by VirusJC
Hi

My ingame name is VirusJC I cant remember my account id. I logged in today and I changed my email address from juan@camundanet.com to juan.cirino@utopixnetworks.com and I never received the email with the new password. I also tried going to Forgot Login typing in my new email and nothing.

The only thing I received was to my old email account a mail saying my mail changed to juan.cirino@utopixnetworks.com and that the new password would be sent there but nothing. PLZ help

Re: I cant log into my account plz help

Posted: Wed Jul 28, 2010 8:41 am
by GOLDEN WING
hmm did u check the junk mail of your new e-mail?

make sure the e-mail u changed is correct in every way.

wait a little bit sometimes their servers expirience major lag.

or message game admin and ask him to do something for you eg change e-mail back or something.

Re: I cant log into my account plz help

Posted: Wed Jul 28, 2010 8:44 am
by VirusJC
Thanks mate, yeah I checked spam and nothing its really strange I did this about 30 minutes ago and nothing..

Iam going to send an email to admin cause I think there might be problem.

Re: I cant log into my account plz help

Posted: Wed Jul 28, 2010 8:46 am
by GOLDEN WING
i had same issue at one stage i can't remember what i did to resolve it tho .

*was on beta*

Re: I cant log into my account plz help

Posted: Wed Jul 28, 2010 9:02 am
by VirusJC
I just sent and email to gameadmin@StarGateWars.com I hope he can fix it cause I dont remember what time my ppt is going to end today.

Re: I cant log into my account plz help

Posted: Wed Jul 28, 2010 11:27 am
by SlimD
your ID#1924070

still on PPT, ask your Commander when it is set to expire.

Good luck getting this fixed.

FYI - Admin, I think this is still an active bug?

Re: I cant log into my account plz help

Posted: Wed Jul 28, 2010 12:07 pm
by BenjaminMS
SlimD wrote:your ID#1924070

still on PPT, ask your Commander when it is set to expire.

Good luck getting this fixed.

FYI - Admin, I think this is still an active bug?


It is known that sometimes the mail (on either the serverside or the mailprovider-side) is delayed with the users. Please have patience, if this situation continues without an email coming this will moved. So please, have some patience.

Re: I cant log into my account plz help

Posted: Wed Jul 28, 2010 1:30 pm
by VirusJC
I hope it gets solved I still havent recived any email I have another email option if that email for what ever reason doesnt work but it should... I get off ppt in aprox 2 hours I hope to god its solved by then

Re: I cant log into my account plz help

Posted: Wed Jul 28, 2010 8:32 pm
by VirusJC
Still no news from admin!! if any one sees him around plz ask him to help me out

Re: I cant log into my account plz help

Posted: Fri Jul 30, 2010 3:13 am
by VirusJC
Still no reply from any one.. Is any admin around!! who is going to fix my account after 2 days of not being able to log in!!! because of a bug

Re: I cant log into my account plz help

Posted: Fri Jul 30, 2010 3:54 am
by Clarkey
VirusJC wrote:Still no reply from any one.. Is any admin around!! who is going to fix my account after 2 days of not being able to log in!!! because of a bug
did you email urgent@gatewars.com and/or support@gatewars.com?

Also it's Admin meet today, maybe some nice fella can speak to him direct for you.

Re: I cant log into my account plz help

Posted: Fri Jul 30, 2010 6:05 am
by VirusJC
Hey Clarkey yup sent all the emails but no response from any of them..

It sure would be nice if a nice fella could talk to him directly for me lol lol

Re: I cant log into my account plz help

Posted: Fri Jul 30, 2010 4:45 pm
by VirusJC
Still no knews what so ever.....

Re: I cant log into my account plz help

Posted: Fri Jul 30, 2010 11:25 pm
by Clarkey
I guess either the meet didn't happen or no-one bothered to help you. :(

Re: I cant log into my account plz help

Posted: Sat Jul 31, 2010 2:54 am
by VirusJC
But it be nice if an admin would should up in the forum or respond to mails. Hell this happend because of a bug not something I did the least they could do is help me out