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Connection reset issues

Posted: Fri Aug 06, 2010 4:42 pm
by Tyber Zann
Over the past week Ive had some issues with main and ascended server pages loading (which havnt been an issue before)

In main I can train troops, build weaps etc all fine but I have the following issues:
-Banking page sometimes takes 2-3minutes to load, or for the naq to be banked takes a similar time.
-Loading battlefield page sometimes fails - especially on the "ranking by relations page" (giving the 'connection was reset during loading' error) and will refuse to load on refresh. When it does load sometimes when working through the pages of my farm list it will give the same error and not work again for a while.
-When attacking for naq, about 10% of the time the browser error page appears - the one with a list of internet browsers and how to fix (I tried this fix - didnt work)

In ascended I can train troops and weapons etc fine, I can't however recon, godquest, or even attack people successfully - getting the same connection reset issue.

I use Mozilla Firefox. I didn't have this issue last week, only since I have got back from holiday. I get the same issues from different internet locations (my flat, my girlfriends flat etc) and no I dont have dial-up :P

Any ideas?

Re: Connection reset issues

Posted: Fri Aug 06, 2010 9:54 pm
by Dubby_CompGamerGeek2
I hate IE, but it's time for you to test SGW on IE...
just for debugging purposes...

also, try Firefox Safe Mode...
(no addons, among many other non-critical things,
like personas if you have them...)

it's what I use when I am playing SGW... cuz every second counts.

second, use the html lag tests that Jason provides...
test three times, and take the average.

then try http://www.speedtest.net/,
and http://www.pingtest.net/,
again, test three times, and take the average.

(I recommend using trying both the recommended server as well as the one closest to your location...)

and of course, make sure to test in the middle of the turn change... :)

Re: Connection reset issues

Posted: Sat Aug 07, 2010 3:42 pm
by Tyber Zann
Did the speed and ping tests.

Ping test average:
Packet loss 0%
ping 81ms
jitter 2ms

Speed test average:
download 4.3mb
upload 1.52mb

Ill try using IE or GC and see if I get same problem

Re: Connection reset issues

Posted: Fri Aug 20, 2010 10:27 pm
by Dubby_CompGamerGeek2
you obviously found a fix for SGW...

as you farming me now... :lol: