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AUTOBANNED for no valid reason

Posted: Fri Sep 30, 2011 6:44 am
by OlavI
I have been autobanned for no valid reason.
Only thing I can come up with is that I have loged in via Nokia phone.

Ingame name: OlåvI
id: 1927401

Unable to email admin since admin@stargatewars.com nor urgent@stargatewars.com doesn't work.

Re: AUTOBANNED for no valid reason

Posted: Fri Sep 30, 2011 7:09 am
by ~Thamuz~
Waited till after the TC mate and your account looks fine, hasn't been autobanned and is on ppt, maybe try from a computer when you get near one and see if you can log in then.

Re: AUTOBANNED for no valid reason

Posted: Fri Sep 30, 2011 8:40 am
by Clarkey
~Thamuz~ wrote:Waited till after the TC mate and your account looks fine, hasn't been autobanned and is on ppt, maybe try from a computer when you get near one and see if you can log in then.
Actually I think you're wrong there. I have been told that the account can't be found by search the username or the ID, and the account does not appear in the alliance list either.

The account can be viewed through the personal log as normal. So yes it appears the account is autobanned, however it seems autobanned accounts no longer rank 0 (at least since the server updates).

Re: AUTOBANNED for no valid reason

Posted: Fri Sep 30, 2011 8:45 am
by ~Thamuz~
Clarkey wrote:
~Thamuz~ wrote:Waited till after the TC mate and your account looks fine, hasn't been autobanned and is on ppt, maybe try from a computer when you get near one and see if you can log in then.
Actually I think you're wrong there. I have been told that the account can't be found by search the username or the ID, and the account does not appear in the alliance list either.

The account can be viewed through the personal log as normal. So yes it appears the account is autobanned, however it seems autobanned accounts no longer rank 0 (at least since the server updates).

Yea i was going through the manage your alliance pg, and it all looks fine there, looked every other way and not in the rankings but is still ranked 492. :-k

Re: AUTOBANNED for no valid reason

Posted: Fri Sep 30, 2011 8:58 am
by MEZZANINE
OlavI wrote:I have been autobanned for no valid reason.
Only thing I can come up with is that I have loged in via Nokia phone.

Ingame name: OlåvI
id: 1927401

Unable to email admin since admin@stargatewars.com nor urgent@stargatewars.com doesn't work.



Wasn't there a bug in certain phone net access that allowed people to enter too many digits in training fields, and if you entered too many digits it autobanned ????

Were you training when banned ?

As for the email addresses, they are

support@gatewars.com

gameadmin@gatewars.com

urgent@gatewars.com


Hope you get it sorted soon mate

Posted: Fri Sep 30, 2011 8:32 pm
by descalah
ive been autobanned and i have no idea why i was getting ready to come off ppt and raid.....dropped rank logged off for maybe a hour then tried to log back on...got the autoban message



Descalah
33451 i think thats right id ...........lol i can never remember

Re: AUTOBANNED for no valid reason

Posted: Fri Sep 30, 2011 9:11 pm
by OlavI
I was in PPT, the last time I logged in was to bank.
I did train units too, but I never train all of them since I've been autobanned before for negative units.


olåvI


MEZZANINE wrote:
OlavI wrote:I have been autobanned for no valid reason.
Only thing I can come up with is that I have loged in via Nokia phone.

Ingame name: OlåvI
id: 1927401

Unable to email admin since admin@stargatewars.com nor urgent@stargatewars.com doesn't work.



Wasn't there a bug in certain phone net access that allowed people to enter too many digits in training fields, and if you entered too many digits it autobanned ????

Were you training when banned ?

As for the email addresses, they are

support@gatewars.com

gameadmin@gatewars.com

urgent@gatewars.com


Hope you get it sorted soon mate

Re: AUTOBANNED for no valid reason

Posted: Sat Oct 01, 2011 12:36 pm
by descalah
none of those links worked!!


anychance someone can mention this to admin for me plzzzz

Re: AUTOBANNED for no valid reason

Posted: Sat Oct 01, 2011 12:42 pm
by Juliette
Those email addresses do not work currently.
As soon as alternative means of communicating are available, we will update you.

Re: AUTOBANNED for no valid reason

Posted: Sun Oct 02, 2011 11:58 am
by descalah
thanks

but im really hoping this will get fixed pretty damn soon

Re: AUTOBANNED for no valid reason

Posted: Sat Oct 22, 2011 8:38 am
by Clarkey
OlavI wrote:I have been autobanned for no valid reason.
Only thing I can come up with is that I have loged in via Nokia phone.

Ingame name: OlåvI
id: 1927401

Unable to email admin since admin@stargatewars.com nor urgent@stargatewars.com doesn't work.

Please confirm whether this has been resolved or not. Thanks.