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Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 3:59 am
by Parsimonious
If you go to the Private Trade Broker in Main,

Then input a user's ID and click upgrade trade details

The boxes show up where you can put in your number of turns/naq/UU

but under the "For Their Area:" There is nothing, but you can still put your number of resources in, and click the update trade details and confirm trade details, but you get the message stating it has to be in return for their blah blah blah....

Is anyone else experiencing similar symptoms?

EDIT: It appears to be just me, 3 players have now tried, and they all get the same message. "To trade, both players need to have full supporter status." Which I know isn't possible because I have traded with people within the last 3 weeks.

Please tell me I'm not he only one.

Re: Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 4:03 am
by Flavar
I just set a broker to test it. Had no trouble.
Could you broker me? Or pm me your id so that i can try to broker you?


So testet it i got the following message:

To trade, both players need to have full supporter status.

Re: Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 4:07 am
by KHK
I tried to broker him and got following message:

To trade, both players need to have full supporter status.


With everyone else brokers are fine.

Re: Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 4:10 am
by Flavar
Yeah and since he is ascended he has fullsupporter status. But no idea what the problem is.

Re: Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 4:11 am
by Parsimonious
I'm only upset about the fact that this is going to delay my ascenstion plays, but oh well, can't do much about a bug.

I don't know what to do to fix it but provide what I already have and I am on my 8 ascenstion was about to go to 9 when I found this out, so I don't know...

Flavar, added you to MSN...

and now, no rank is showing on my page, and all my stats show as "unranked"

Re: Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 4:16 am
by Flavar
For now i would suggest sending a mail to support.

GENERAL SUPPORT
Email mailto:support@StarGateWars.com

This is for 95% of the queries that need a direct response. This email is managed by dedicated support folks (separate from the forum moderators&game admins), and the site admin. This team has ever increasing abilities to help you, as their knowledge and tools expand over time.
Expect a 2 day response time if it does not need to be escalated to site admin or game admin; if it does, 1 wee


-------------------------------
I havent used msn in ages. but feel free to pm me.

Re: Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 4:22 am
by Parsimonious
yeah I was in the process of writing an email.

Re: Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 4:23 am
by [BoT] Jason
For ascension just send directly if you still can and see if it works after

Re: Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 4:36 am
by Parsimonious
good call

Re: Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 6:23 am
by Clarkey
Parsimonious wrote:I'm only upset about the fact that this is going to delay my ascenstion plays, but oh well, can't do much about a bug.

I don't know what to do to fix it but provide what I already have and I am on my 8 ascenstion was about to go to 9 when I found this out, so I don't know...

Flavar, added you to MSN...

and now, no rank is showing on my page, and all my stats show as "unranked"

When this has happened to others in the past it usually means they have lost their SS status and they end up auto-banned.

Re: Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 9:02 am
by Parsimonious
I just got autobanned, not exactly sure why...

Re: Private Trade Broker Broke Apparently

Posted: Thu Nov 17, 2011 9:07 am
by [BoT] Jason