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Unable to log in?
Posted: Tue Jan 10, 2012 5:24 am
by Quina Quen
Worked fine about an hour ago but have just tried now to no avail. Double checked my log in details and they're all correct. I just keep being refused access and it brings up a new entry code.
Anyone else experiencing problems?
Re: Unable to log in?
Posted: Tue Jan 10, 2012 7:32 am
by Scenester
nope
Re: Unable to log in?
Posted: Tue Jan 10, 2012 8:09 am
by Quina Quen
Weird. It's still not allowing me to log in. Do I still exist!?
Re: Unable to log in?
Posted: Tue Jan 10, 2012 8:26 am
by Loschristianos
ID ?
Re: Unable to log in?
Posted: Tue Jan 10, 2012 8:27 am
by Quina Quen
Not sure about the number but the name is the same - General Riviera.
I've now tried three different browsers - IE, Chrome and Opera. I don't see FF making a difference so I'm not even going to bother installing it. I've re-sent/re-checked log in details and checked all the cookies business. Still no joy. I can't understand what is wrong.
Re: Unable to log in?
Posted: Tue Jan 10, 2012 10:06 am
by Loschristianos
i couldnt find ur name :/ have u tried to get new password ?
Re: Unable to log in?
Posted: Tue Jan 10, 2012 10:08 am
by Quina Quen
I've been found by someone else (ID is 30451). I have tried password recovery yes, it's exactly the same as it was before.
Re: Unable to log in?
Posted: Tue Jan 10, 2012 10:22 am
by Retribution
General Riviera wrote:Worked fine about an hour ago but have just tried now to no avail. Double checked my log in details and they're all correct. I just keep being refused access and it brings up a new entry code.
Anyone else experiencing problems?
Do you have cookies disabled?
I was using private mode on Chrome once, and it [similarly] wouldn't let me sign in because cookies were disabled.
Re: Unable to log in?
Posted: Tue Jan 10, 2012 11:42 am
by Quina Quen
I'm almost certain they are enabled Retri. I'm utterly confused to be honest. I don't think there is any privacy mode enabled either. Nothing has changed as far as I know. I logged in earlier at this afternoon then all of a sudden, nothing. Not working.
Blagged. I may end up having to email support if it keeps up.
Re: Unable to log in?
Posted: Tue Jan 10, 2012 12:57 pm
by Quina Quen
Sorry for the double post.
A quick update. Issue resolved. It was down to my computer time/date being one day in the future. I accidentally set it wrong having using the 'calender' for dates from December earlier this afternoon. The wrong system date setting seems to interfere in some way with the log in process.
In the rare event that someone encounters the same issue, at least I'll know the solution!
Re: Unable to log in?
Posted: Tue Jan 10, 2012 1:23 pm
by Loschristianos
Good you got this fixed
Re: Unable to log in?
Posted: Tue Jan 10, 2012 1:40 pm
by Quina Quen
Thank you very much. Not quite sure how the system date and time affects the whole log in process but there you go. Confused.com
Re: Unable to log in?
Posted: Tue Jan 10, 2012 1:46 pm
by Thel
General Riviera wrote:Thank you very much. Not quite sure how the system date and time affects the whole log in process but there you go. Confused.com
Because it sets the cookies date in the future
Re: Unable to log in?
Posted: Tue Jan 10, 2012 1:49 pm
by Quina Quen
Oo, that explains things simply to a Luddite like me!
I wonder if those future fortune cookies can send me the lottery numbers?
Re: Unable to log in?
Posted: Tue Jan 10, 2012 1:53 pm
by Thel
I dont see why not
Basically the game confirms your username/password and allows you to log in, only your computer thinks its a day later then it is, your acc is automatically logged out after 2 hours or something in reality but in this case it thinks those two hours passed 22 hours ago so alas you are logged out...
....I think
