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No red label on NG account in main after 1st ascention

Posted: Mon Apr 15, 2013 1:42 pm
by borg
not sure if this is a bug or will correct itself

my NG account ascended to main - i then ascended again but have lost my conqueror of the new world and have now got no title.

Re: No red label on NG account in main after 1st ascention

Posted: Mon Apr 15, 2013 3:35 pm
by sYntÅx
Thought the "Conqueror of the New World" title was only for when you transfer to Main, and once you ascend again, it reverts back to the usual titles. Do you have a regular title now, or none at all?

Re: No red label on NG account in main after 1st ascention

Posted: Mon Apr 15, 2013 3:56 pm
by Tetrismonkey
sYntAxInFiLtrAtIoN wrote:Thought the "Conqueror of the New World" title was only for when you transfer to Main, and once you ascend again, it reverts back to the usual titles. Do you have a regular title now, or none at all?


Indeed, however I am trying to get that changed.

Re: No red label on NG account in main after 1st ascention

Posted: Mon Apr 15, 2013 4:06 pm
by sYntÅx
Oh I know Tetris. :P I have seen your repeated bumps. XD

Re: No red label on NG account in main after 1st ascention

Posted: Mon Apr 15, 2013 4:16 pm
by Tetrismonkey
sYntAxInFiLtrAtIoN wrote:Oh I know Tetris. :P I have seen your repeated bumps. XD


One can only hope for the best...

Re: No red label on NG account in main after 1st ascention

Posted: Mon Apr 15, 2013 9:23 pm
by borg
currently no title at all

Re: No red label on NG account in main after 1st ascention

Posted: Tue Apr 16, 2013 2:00 am
by Juliette
Send an email to support@gatewars.com, please.
Your problem is one we are familiar with. :)

Re: No red label on NG account in main after 1st ascention

Posted: Tue Apr 16, 2013 2:52 pm
by borg
email sent thank you

Re: No red label on NG account in main after 1st ascention

Posted: Tue Apr 16, 2013 3:10 pm
by Juliette
borg wrote:email sent thank you
Much appreciated. Please take into account that it might take 7 days (max) before your report is handled. We work to handle reports quickly, but - as with all things - it is better to reserve a longer time and be faster, rather than promise 2 days and take a lot more time. ;)

Re: No red label on NG account in main after 1st ascention

Posted: Wed Apr 17, 2013 9:16 am
by borg
The UnSpeakable of the TOLAH


problem solved thankyou - thread can be closed

Re: No red label on NG account in main after 1st ascention

Posted: Wed Apr 17, 2013 9:17 am
by Juliette
borg wrote:The UnSpeakable of the TOLAH


problem solved thankyou - thread can be closed
Fantastic. ;)

Re: No red label on NG account in main after 1st ascention

Posted: Wed Apr 17, 2013 11:56 am
by Z E R O
Will I experience the same issue when I ascend my NG account shortly?

Re: No red label on NG account in main after 1st ascention

Posted: Wed Apr 17, 2013 12:29 pm
by Juliette
Z E R O wrote:Will I experience the same issue when I ascend my NG account shortly?
That is reasonably likely.

Re: No red label on NG account in main after 1st ascention

Posted: Thu Apr 18, 2013 8:52 am
by Z E R O
Okaaaaay.

So I did as i said, and ascended.

Good news is.

A.) I have the Ascended account
B.) I have my UnSpeakable of the Ori red title on my name
C.) I have this incredible looking red background/menu bar.

Bad news is:

I appear to be the daimon race.

Unsure:

If the game considers my account to be a Daimon, or a TUS. I kinda hope it thinks i'm a TUS.. I like the daimon menu >>.

Re: No red label on NG account in main after 1st ascention

Posted: Thu Apr 18, 2013 8:56 am
by Juliette
Yup. Email to support@gatewars.com and that gets fixed reasonably quickly. :)

*grin* We should really find a way to prevent it from happening in the first place. xD