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Re: SGW site slow? Report here! (ONLY HERE

Posted: Tue May 26, 2015 5:09 pm
by casper
yep.. its getting worse every day..
and its all servers at same time.. main, ascended and quantum..

once it happend just in time when I wanted to check forum.. and it took 3mins time for forum to load too..

its really driving me/us crazy :smt017 :smt010

Re: SGW site slow? Report here! (ONLY HERE

Posted: Wed May 27, 2015 10:19 am
by Rodwolf
I'm also experiencing a lot of lag on all servers and this forum.

Re: SGW site slow? Report here! (ONLY HERE

Posted: Wed May 27, 2015 10:28 am
by Unsterblich
does it matter which browser u use?
it worked fine and all the sudden in both servers u get lag like crazy..... is why all these changes if it worked beter than now?
there are beta servers for testing before its implemented in the main servers. =D>

Re: SGW site slow? Report here! (ONLY HERE

Posted: Thu May 28, 2015 8:41 am
by Human
facing the problem for a couple of days now.

Re: SGW site slow? Report here! (ONLY HERE

Posted: Thu May 28, 2015 2:14 pm
by Support
Checking. Issue is on a different level from just the games, so another party is working to fix.
We're on it, trust we will be back to normal soon.

Re: SGW site slow? Report here! (ONLY HERE

Posted: Sun May 31, 2015 3:43 am
by ~Odin~
I don't mean to beat a lagging sever lol, however any news Jo? This lag is such a pain in the rear lol. It hasn't been this bad in years I don't think. If need be let us at the host server owners...we will take'em out lol, I'm sure I still have a few zat's laying around the place.

Re: SGW site slow? Report here! (ONLY HERE

Posted: Mon Jun 01, 2015 11:55 am
by Unsterblich
we having 1 min game time and 14 min lag sessions 2 times/ tc?
its not funny anymore and can we have some sort of feedback on the time we still gonna be lagging?

Re: SGW site slow? Report here! (ONLY HERE

Posted: Wed Jun 03, 2015 1:36 pm
by Support
"Issue possibly/probably identified, fix incoming."
I paraphrase what I let the relevant people tell me, but there is light at the end of the tunnel. The timeline is deliberately vague, but I hope they'll hurry up. I poke and I prod.

Re: SGW site slow? Report here! (ONLY HERE

Posted: Thu Jun 04, 2015 7:45 am
by ~Odin~
Support wrote:"Issue possibly/probably identified, fix incoming."
I paraphrase what I let the relevant people tell me, but there is light at the end of the tunnel. The timeline is deliberately vague, but I hope they'll hurry up. I poke and I prod.
And we shall set them on fire lol

Re: SGW site slow? Report here! (ONLY HERE

Posted: Sat Jun 06, 2015 9:07 am
by ~The Fallen~
Support wrote:"Issue possibly/probably identified, fix incoming."
I paraphrase what I let the relevant people tell me, but there is light at the end of the tunnel. The timeline is deliberately vague, but I hope they'll hurry up. I poke and I prod.
This is great news, at least a fix is inbound!! :smt060

Re: SGW site slow? Report here! (ONLY HERE

Posted: Sat Jun 06, 2015 12:25 pm
by Duderanch
Still just seems to be getting worse.

Re: SGW site slow? Report here! (ONLY HERE

Posted: Sun Jun 07, 2015 1:09 pm
by Unsterblich
Secret wrote:
Support wrote:"Issue possibly/probably identified, fix incoming."
I paraphrase what I let the relevant people tell me, but there is light at the end of the tunnel. The timeline is deliberately vague, but I hope they'll hurry up. I poke and I prod.
This is great news, at least a fix is inbound!! :smt060
incoming fix but no year was given on when it will get done or if it will get better.

Re: SGW site slow? Report here! (ONLY HERE

Posted: Wed Jun 10, 2015 10:31 pm
by JOS
Support wrote:"Issue possibly/probably identified, fix incoming."
I paraphrase what I let the relevant people tell me, but there is light at the end of the tunnel. The timeline is deliberately vague, but I hope they'll hurry up. I poke and I prod.
So... Still no improvement. If anything, the lag has gotten more frequent/lasts for longer since this announcement..

Re: SGW site slow? Report here! (ONLY HERE

Posted: Thu Jun 11, 2015 5:37 am
by ~Odin~
JOS wrote:
Support wrote:"Issue possibly/probably identified, fix incoming."
I paraphrase what I let the relevant people tell me, but there is light at the end of the tunnel. The timeline is deliberately vague, but I hope they'll hurry up. I poke and I prod.
So... Still no improvement. If anything, the lag has gotten more frequent/lasts for longer since this announcement..
We don't mean to poke and prod, we know their is only a limited amount (if at all) you can do regarding this issue as you stated its not necessarily on our end its on the hosting/server side of things (or something along those lines). However even I have noticed its getting a little worse, a 5 minute turn change farm run now takes 15-20mins.

I can't imagine what its like for the guys and gals in war right now :S

Re: SGW site slow? Report here! (ONLY HERE

Posted: Thu Jun 18, 2015 3:24 pm
by Support
So, I am told we updated some things while I was off writing 'stuff', which has resulted in a reduction of lag - at least on the monitoring side.

Would appreciate a quick "it's better now", or something along those lines. If it is. Otherwise, yell at me. ;)