How to report Account Bans in Main
Posted: Sat May 17, 2014 2:10 pm
When reporting Account Bans in MAIN, please try to provide the following information :
Thread title
If possible, put the id's or names involved in the thread title, with the problem you are having. It makes it easier for both staff and players to quickly find similar reports. Example : 194686 JoeBloggs Autobanned
IDs of accounts involved
First and foremost, provide your account ID. The ID players have in their signatures isn't always the one they're playing, and it isn't something that's relied upon. If the issue is with a NG Main account, make sure you include that.
Details
Give as much detail as possible. Include what type of ban it was, and the original message. If you have any information about why you might have been banned, provide that as well. Do you have any friends or family that play nearby? Have you been wrongly banned before? Etc.
As always, if you don't want to provide such information in public, email Admin directly.
****
Please try to remember how frustrating it can be to have a problem with your account that you don't understand. Never feel afraid to post what you think may be a problem, it is always better to be safe than sorry. Accordingly, be respectful in your replies, and helpful if you can offer some advice.
As always, any information you don't want posted in public, can be emailed directly to Admin at gameadmin@gatewa.rs
Thread title
If possible, put the id's or names involved in the thread title, with the problem you are having. It makes it easier for both staff and players to quickly find similar reports. Example : 194686 JoeBloggs Autobanned
IDs of accounts involved
First and foremost, provide your account ID. The ID players have in their signatures isn't always the one they're playing, and it isn't something that's relied upon. If the issue is with a NG Main account, make sure you include that.
Details
Give as much detail as possible. Include what type of ban it was, and the original message. If you have any information about why you might have been banned, provide that as well. Do you have any friends or family that play nearby? Have you been wrongly banned before? Etc.
As always, if you don't want to provide such information in public, email Admin directly.
****
Please try to remember how frustrating it can be to have a problem with your account that you don't understand. Never feel afraid to post what you think may be a problem, it is always better to be safe than sorry. Accordingly, be respectful in your replies, and helpful if you can offer some advice.
As always, any information you don't want posted in public, can be emailed directly to Admin at gameadmin@gatewa.rs