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cant login using mobile phone
Posted: Thu Jan 01, 2015 3:09 am
by zzxxzz
get a message saying username & password return no registered accounts
login on pc is fine
1993680
Re: cant login using mobile phone
Posted: Thu Jan 01, 2015 3:24 am
by Clockwork
What phone?
What browser?
Cleared phone cache?
Same thing happen on Main / Ascended / NewGrounds / Quantum? (Depending on what you play)
Are you using saved login credentials? (Auto fill)
Re: cant login using mobile phone
Posted: Thu Jan 01, 2015 6:14 am
by zzxxzz
Samsung Galaxy Ace
cleared cache
IE
Only play main
Autofill is on, username & email is correct and password hasn't been changed
Re: cant login using mobile phone
Posted: Thu Jan 01, 2015 6:36 am
by Clockwork
Same thing happen if you manually enter your username/email/password?
Re: cant login using mobile phone
Posted: Thu Jan 01, 2015 7:13 am
by Support
According to the login records, you are using a wrong password 8 of the last 20 times you tried to log in and 14 times in the last couple of days. It makes sense that these would be your phone attempts.
I suggest you update the password you have saved on your phone. Good luck!
Re: cant login using mobile phone
Posted: Thu Jan 01, 2015 9:11 am
by zzxxzz
yup spot on - not sure why my pw changed on mobile, thanks for the help