StarGateWars Forums

I'm getting a browser referring problem when playing from my cell phone as of a few days ago.

At first I thought it was random, but it seems to be linked to the use of multiple tabs, i.e. repair tab, training tab etc.

I don't think its a change in the browser, I RARELY update my apps and have been using it for well over a year I'd say.

Browser error... cannot determine referring page.
To Login to the game, use the main page form.
Please ensure your browser supports passing referring information (referrer logging). This information is used SOLELY to ensure your visit is your own, and from our site. The referrer logging is enabled by default in all browsers, and very standard on the internet.
Also note that typing in urls, or using links that are not matched to your current login, will not work.
This is to protect you and your account from fraudulent activities and/or hacks.
Your browser information is below for your reference, exiting.


Actual refering information: .
Browser: Mozilla/5.0 (Linux; U; Android 5.0; en-US; SM-G900R4 Build/LRX21T) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 UCBrowser/10.9.0.731 U3/0.8.0 Mobile Safari/534.30.
Your IP:*******

I have this same error on Safari, on my laptop (Mac).

Any time I try to open a second tab, this message appears and logs me out.

However, everything works fine on chrome.

I have been unable to replicate this issue using the test account.

A logging inconsistency on our end prevents me from seeing the details of your issue.
The next time this happens, it will provide me with the necessary information. You do not need to do anything (other than trigger the issue).

Happened all the time when i was doing tabs on qw.

That was when using mouse and clicking were says open new tab/ open new link window

I did find a way to stop this though stopped clicking were says that and just use Ctrl button to open the tab.

Should help anyone having this problem as its the easy fix

Ah, My_Crows, can you confirm this report concerns a Quantum situation?

Support wrote:Ah, My_Crows, can you confirm this report concerns a Quantum situation?

I don't play quantum sorry

I will try and trigger it now.

My_Crows wrote:

Support wrote:Ah, My_Crows, can you confirm this report concerns a Quantum situation?

I don't play quantum sorry

I will try and trigger it now.

Lol that didn't take long, triggered about 1 min before this post

The only way I have found to replicate your issue (down to identical detailed logs) is by clicking a link to a page within GateWars from outside of GateWars.


In order to access GateWars pages, you need to actively click the link within GateWars; bookmarked links do not work, nor pasting the URL in the address bar.
This is the normal operation of this safeguard; please use the links within the game to access pages.



If that is not what you are doing, please e-mail support@gatewars.com with:
1) your account ID;
2) a copy of the entire URL you use to access the game and
3) the exact on-page actions you took to reach this point.
Let's see if we can trace what happens for you.

Support wrote:The only way I have found to replicate your issue (down to identical detailed logs) is by clicking a link to a page within GateWars from outside of GateWars.

Via computer or cellular?

Just tested 5 android browsers, none worked. Some logged me out with a single click of the "armory" menu, even without tabs. Tabs are an instant logout.

Chrome is the only one that works. Firefox for Android technically does but is very lame for SGW.

Could you please provide the information I requested?
You are describing normal use, so I will need the following information:

Support wrote:1) your account ID;
2) a copy of the entire URL (http:// | https://) you use to access the game and
3) the exact on-page actions you took to reach this point.
Let's see if we can trace what happens for you.

Support wrote:Could you please provide the information I requested?
You are describing normal use, so I will need the following information:

Support wrote:1) your account ID;
2) a copy of the entire URL (http:// | https://) you use to access the game and
3) the exact on-page actions you took to reach this point.
Let's see if we can trace what happens for you.

I will also do the same if this helps?
I am not trying to access any page by bookmarks and receive the same error.