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Admins please fix my account >_> (fixed)

Posted: Fri Jun 08, 2007 3:13 pm
by Thelen
Well i changed the password, and then changed the email. I forgot changing the email changes the password, so now im stuck, because i am not getting the emails. the system registers that the email is in use, ie, when i type the email it doesn't say "no account with that email" or something, but i still don't get the emails.

i've checked my hosting/email/everything, and that all seems to be working, so i think it must be SGW end :( the strange thing is, i got the email that said my email was changed, to my old address, so maybe its not SGW end.

bah, i dunno, anyway, can anyone know how to contact them quicker? cos, i was in the middle of an account swap...

Re: Admins please fix my account >_>

Posted: Fri Jun 08, 2007 3:20 pm
by SVaRuN
have you checked the bin area?

Re: Admins please fix my account >_>

Posted: Fri Jun 08, 2007 3:25 pm
by Thelen
bin? i've checked my account email directly on the server using squirrilmail, and there is only inbox. i don't know for sure that some weird anti-spam is not deleting it, this is why i just request the email gets changed back to what it was before, so i can figure out WTH is going on >_>

Re: Admins please fix my account >_>

Posted: Fri Jun 08, 2007 4:20 pm
by Acronon
Email support

And post in the Bugs section

Re: Admins please fix my account >_>

Posted: Fri Jun 08, 2007 4:57 pm
by Thelen
Have emailed mailto:urgent@stargatewars.com but no response yet..

Re: Admins please fix my account >_>

Posted: Fri Jun 08, 2007 7:36 pm
by Thelen
this is really bugging me, its been nerely 24 hours now, i know things are busy, but surely it only takes 1 minute to change the email or password..

Re: Admins please fix my account >_>

Posted: Sat Jun 09, 2007 1:25 am
by Bazsy
mailto:support@stargatewars.com
They should help you.

Re: Admins please fix my account >_>

Posted: Sat Jun 09, 2007 3:46 am
by Thelen
Yea i've emailed that as well, still no action. I dunno if these admins are partying all weekend or what, but certainly nothing is happening very quick >_>

Re: Admins please fix my account >_>

Posted: Sat Jun 09, 2007 7:26 am
by Bazsy
thelen wrote:Yea i've emailed that as well, still no action. I dunno if these admins are partying all weekend or what, but certainly nothing is happening very quick >_>


Or just 10k ppl emailed them recently:P

Re: Admins please fix my account >_>

Posted: Sat Jun 09, 2007 10:05 pm
by Thelen
err, well obviously 10k people emailed them to tell them the game is down. they can simply delete all them. i don't think more than 5 people have emailed regarding their account not being getting the email...

Re: Admins please fix my account >_>

Posted: Sun Jun 10, 2007 9:08 pm
by Thelen
well they were nice and kind to me, and fixed it, thanks mark. you do a good job, but seriously, they should pay you a wage for this ;)