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Login Issues

Posted: Thu Oct 04, 2007 11:53 pm
by Pungemo
G'day,

When I logged on earlier this morning it asked me to change my password as it had been 6 months and such. So, that's what I did. However, when I tried to log back in I found that neither the new or the old password would work. Thinking I may have made a typo I checked the email and directly copied the password. This still did not work.

The problem gets worse, however. I have attempted to send my login details to myself. This gives two options - using the email and using the username. When I enter my username 'pungemo aus' it says that the details are sent. However, when I enter the email it says that no account exists with that email. This is puzzling. I couldn't have possibly changed the email, as the password sent to the correct one and I haven't been able to log in since then. Under other circumstances I would suspect someone had "hacked" my account, but it seems unlikely that this would happen at the exact same time as a password update... and I suspect it's more likely some sort of error.

I'm hoping this problem can be fixed as soon as possible.

Best Regards,
Pungemo (58630)

Re: Login Issues

Posted: Fri Oct 05, 2007 2:20 am
by SÅTÅN 666
I just checked your account..Looks the same. Good luck getting it back.

Re: Login Issues

Posted: Fri Oct 05, 2007 3:12 am
by Pungemo
Thanks. Would be a sad way for the joust to end :wink:

Re: Login Issues

Posted: Sun Oct 07, 2007 8:50 pm
by Mod of Wisdom
You can send an email to urgent@stargatewars.com , if you feel as your account is uber important and you will suffer massive losses without access to your account.

Or, email support@stargatewars.com and THEN, if you have no response after a few days, email urgent@.

Re: Login Issues

Posted: Mon Oct 08, 2007 10:01 pm
by Pungemo
Well I emailed support at the same time I posted here, but no reply yet so I just emailed urgent.

Re: Login Issues

Posted: Tue Oct 09, 2007 6:41 pm
by Pungemo
OK I just got my account back. Unfortunately I got raided :( Probably almost a million UU gone there *sigh*