Login Issues
Posted: Thu Oct 04, 2007 11:53 pm
G'day,
When I logged on earlier this morning it asked me to change my password as it had been 6 months and such. So, that's what I did. However, when I tried to log back in I found that neither the new or the old password would work. Thinking I may have made a typo I checked the email and directly copied the password. This still did not work.
The problem gets worse, however. I have attempted to send my login details to myself. This gives two options - using the email and using the username. When I enter my username 'pungemo aus' it says that the details are sent. However, when I enter the email it says that no account exists with that email. This is puzzling. I couldn't have possibly changed the email, as the password sent to the correct one and I haven't been able to log in since then. Under other circumstances I would suspect someone had "hacked" my account, but it seems unlikely that this would happen at the exact same time as a password update... and I suspect it's more likely some sort of error.
I'm hoping this problem can be fixed as soon as possible.
Best Regards,
Pungemo (58630)
When I logged on earlier this morning it asked me to change my password as it had been 6 months and such. So, that's what I did. However, when I tried to log back in I found that neither the new or the old password would work. Thinking I may have made a typo I checked the email and directly copied the password. This still did not work.
The problem gets worse, however. I have attempted to send my login details to myself. This gives two options - using the email and using the username. When I enter my username 'pungemo aus' it says that the details are sent. However, when I enter the email it says that no account exists with that email. This is puzzling. I couldn't have possibly changed the email, as the password sent to the correct one and I haven't been able to log in since then. Under other circumstances I would suspect someone had "hacked" my account, but it seems unlikely that this would happen at the exact same time as a password update... and I suspect it's more likely some sort of error.
I'm hoping this problem can be fixed as soon as possible.
Best Regards,
Pungemo (58630)