Login Issues

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Pungemo
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Joined: Thu Aug 10, 2006 6:54 pm
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Race: Ancient
ID: 58630
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Login Issues

G'day,

When I logged on earlier this morning it asked me to change my password as it had been 6 months and such. So, that's what I did. However, when I tried to log back in I found that neither the new or the old password would work. Thinking I may have made a typo I checked the email and directly copied the password. This still did not work.

The problem gets worse, however. I have attempted to send my login details to myself. This gives two options - using the email and using the username. When I enter my username 'pungemo aus' it says that the details are sent. However, when I enter the email it says that no account exists with that email. This is puzzling. I couldn't have possibly changed the email, as the password sent to the correct one and I haven't been able to log in since then. Under other circumstances I would suspect someone had "hacked" my account, but it seems unlikely that this would happen at the exact same time as a password update... and I suspect it's more likely some sort of error.

I'm hoping this problem can be fixed as soon as possible.

Best Regards,
Pungemo (58630)
"Perserverance is more prevailing than violence; and many things which cannot be overcome when they are together, yield themselves up when taken little by little."

- Sertorius
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SÅTÅN 666
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Joined: Sun Jan 28, 2007 9:25 pm
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Alternate name(s): Ancient God Anubis

Re: Login Issues

I just checked your account..Looks the same. Good luck getting it back.
Image
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Pungemo
Forum Expert
Posts: 1179
Joined: Thu Aug 10, 2006 6:54 pm
Alliance: Imperial
Race: Ancient
ID: 58630
Location: Where you least suspect me

Re: Login Issues

Thanks. Would be a sad way for the joust to end :wink:
"Perserverance is more prevailing than violence; and many things which cannot be overcome when they are together, yield themselves up when taken little by little."

- Sertorius
Mod of Wisdom

Re: Login Issues

You can send an email to urgent@stargatewars.com , if you feel as your account is uber important and you will suffer massive losses without access to your account.

Or, email support@stargatewars.com and THEN, if you have no response after a few days, email urgent@.
Pungemo
Forum Expert
Posts: 1179
Joined: Thu Aug 10, 2006 6:54 pm
Alliance: Imperial
Race: Ancient
ID: 58630
Location: Where you least suspect me

Re: Login Issues

Well I emailed support at the same time I posted here, but no reply yet so I just emailed urgent.
"Perserverance is more prevailing than violence; and many things which cannot be overcome when they are together, yield themselves up when taken little by little."

- Sertorius
Pungemo
Forum Expert
Posts: 1179
Joined: Thu Aug 10, 2006 6:54 pm
Alliance: Imperial
Race: Ancient
ID: 58630
Location: Where you least suspect me

Re: Login Issues

OK I just got my account back. Unfortunately I got raided :( Probably almost a million UU gone there *sigh*
"Perserverance is more prevailing than violence; and many things which cannot be overcome when they are together, yield themselves up when taken little by little."

- Sertorius
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