Can a game admin unlock my account (closed)

[megrim]

"That account is suspended, pending investigation for suspected cheating."

megrim id = 1934826

which I have no idea on why I got suspected ,
as I was like fine this morning ..
could it be that I'm logging in from my phone to bank ???

Regards David

[sniperbull]

you could have deposited naq, and got hit at the same time. That would put you into negative naq, and there for the autoban would kick in.

[Angnoch]

alot of people get banned by entering 16-digits or whatever on their phones just send an email to support@stargatewars.com

[megrim]

I was on ppt so there's no way I could get a negative balance
unless I banked and it gave me a negative balance
and thanx Angnoch I'll send a email to support@stargatewars.com

[Empy]

Ya probably because too many digits when banking, that happens a lot on Phones.

[Richard B Riddick]

what do you mean too many digits, and why can't i play with my phone???

i have email but i can only get on long enough to deposite my naquadah (i have the voyager made by lg)

[Empy]

Sometimes when using your Phone to bank Naquadah, too many digits are entered so the system thinks you are using a script or something to auto-bank your naq, and auto-bans you. It doesn't always happen, but when too many digits happens its on phones a lot of times, like this probably was.

[Richard B Riddick]

ok, and how come some poeple can play on their phone and my voyager can't?

i can play the ascended server fine, but i can't play the main, i can get on to deposite my naquadah then it says something like not enough memory, whatever that means, and turns off and back on

[megrim]

@ TheFlash4
at least it doesn't auto bans you
I'm still suspended and it bn 3 days now
.. oh well what can you do

[Angnoch]

you could always send an email to urgent@stargatewars.com they tend to respond in a more timely fashion admin sue ftw

[megrim]

I will prob do that tomorrow .. so far trying to enjoy my free time
although I do hope I get some resources back cause I would have lost abt
lets see .. abt 1 mill uu and abt 3.2 trill naq since I would of bn on ppt for 4 days till monday...

and thanx for the help Angnoch will give you something small when I get back in the game.

[Angnoch]

no worries bro something similar happened to me a long long time ago

[Trife]

ok, and how come some poeple can play on their phone and my voyager can't?

i can play the ascended server fine, but i can't play the main, i can get on to deposite my naquadah then it says something like not enough memory, whatever that means, and turns off and back on

sounds like your phone either sucks or is messed up, rather than a problem with the actual game

[megrim]

I've bn unlocked Yay
although it would be a good idea to ask for a 1 day ppt etc
as when you finally do log into your account being naq hit aint so great
especially if its rather a large amount.

and 14 characters is the limit on a phone
this thread can be closed now (^__^)

[_willie_]

Locked