account frozen

[Ron Burgandy]

I was changing my accounts e-mail from its old user to its new user and my account was frozen


Your account has been frozen, due to suspiscious activity.
This is purely a preventative measure, to protect your account from harm.

can anyone help??

[Q Man]

you should e mail admin.

also, have you entered the right e mail adress? and are you sure its not being used another account? like an old inactive one you had?

[formerly adminMark]

Hello,

You need to send an email admin@gatewars.com or pm me with the email addresses involved.

adminMark

I was changing my accounts e-mail from its old user to its new user and my account was frozen


Your account has been frozen, due to suspiscious activity.
This is purely a preventative measure, to protect your account from harm.

can anyone help??

[Ron Burgandy]

i logged in and its ok dont, still not sure what happened though

[Macachacalaca]

Hey folks I am having a similar problem and getting no response from admin so looking for advice.

On friday I started getting username and password problems looking in just after I went on PPT then the server problem hit. When I saw it came back up I tried again but the same issues, then the server problem again. I tired Sunday morning and still ussrnname and password errors so I tried the forgotten password link;
- email address doesn't exist
- user ID gave details sent but nothing received.

Then Sunday I got an error a different upon login to advise my account was frozrn to investigate suspicious activity. Whats the deal has my account been hacked or just buggered from the server problems.?

I have spent a long time getting to elder ancient and I am not going to cheat to an auto and don't believe in cheating as I don't see the point in playing other wise. I paid amdin and other player for resources to maybe come back to a crippled account.

I have emailed admin on half a dozen times nd not heard a word back yet. How long does it take?

[Jim]

viewtopic.php?f=71&t=155508

Probably related to you

[Macachacalaca]

Cheers mate,

I guess I am just getting impatient why the no response. I am not sure where my account fits in to Jascon announcement but hey as long as my account isn't getting tapped.

come on admin get me back up and running please.

[Ron Burgandy]

it takes ages for admin to get back to you man

[Macachacalaca]

it takes ages for admin to get back to you man

and
It is most frustrating as I have heard nothing. I guees I can only but wait.

[Macachacalaca]

Hey Admin,

It has been over a week now. Any chance you could take a look?

[BMMJ13]

Hey Admin,

It has been over a week now. Any chance you could take a look?

You may wish to create your own topic to better get admins attention. Also, using the Urgent@stargatewars.com email with your username, id, and the problem/reasons for problem should help if you haven't done so.

[Macachacalaca]

yeah email the urgent adress too but no response. I will send up another flag with the new thread in a day or two.

Appreciate the advice

[bobthedog]

Did you mention your account name? I did not see it in this thread.

BobtheDog

[Macachacalaca]

Did you mention your account name? I did not see it in this thread.

BobtheDog

It is all in the emails i sent.