I guess some of you might still remember me, while others never met me.
I left the game about 2 years ago, my account was hacked and I lost a couple of 100mil UU.
Now Mods, please don't move this, as this technically isn't an 'I've been hacked' post (I've already written a mail to urgent@stargatewars).
It's more a 'What the heck am I supposed to do' kind of post.
Anyway, the thing is I've written to 'urgent' as mentioned above and receive following mail:
I am able to turn old accounts (within reason) back over to the owners if ample evidience is provided. I would not however replace resources. Your account has been on vacation so it would not have lost resources, it never gained them. Unfortunately your email does not match either on the main or the ascended. So unless you can provide more info I will not be able to turn it over.
I would need email, password, last IP if possible.
a) As far as I know Ishtar and 311 were hacked as well, and at least 311's account was completely recovered (including lost resources, I believe).
Obviously, I'm not asking for the resources I've lost since then, but only what the hacker removed from my account. Is that too much to ask?
b) I've provided a mail address that I'm 99% sure was my log-in info (it's been almost 2 years since I last logged in, you know...). Since then the hacker could have easily changed it and the password. They got into my account after all, didn't they?
IP, it's the same thing. How can I remember my IP from 2 years ago, every time my router resets or I lose my connection I get a new IP...
So my question is, anyone knows what I can do about that? What 'proof' can I give Admin Sue? How can other get back their accounts so easily after being hacked?
Maybe someone who knows me from back then and has connections to Jason/Sue can put in a word for me?
Anyway, thank you for your time and your help,
Cheers,
lilith
if you do succeed in getting the account back, but not the resources, then give me a shout, more then happy to help you rebuild 
