Change Password Not Working

[Abyss9]

I'm trying to change my main server password and it seems to go through but it won't let me log into my account with the new password.

I log into my GateWars main server account successfully.
I go to Command Center > "User Preferences, Login Details and Vacation" link > enter in the new password twice under the Change Password section > click Ok.
I get the message "Your password was changed successfully. Please re-login now using your new password."
I click the Command Center button to send me to the login screen.

I try logging into the main server using the current code, my username, same email, and the new password but get error "Name: [MY USERNAME] and mail: [MY EMAIL ADDY] and password entered, return no player accounts." --Username and email address omitted for privacy reasons.

However if I log in using the current code, same username and email address but the old password, I am able to log in successfully.

I don't know if the game is setup to do this, but I am not getting any email that says "you have changed your password" or anything to that extent.

I've had this issue for months but since I can remember the password, I haven't really thought to bother anyone with it.

[_willie_]

ask for it to be reset and start over with a new password. Try support@gatewars.com

[Abyss9]

Thank you, I didn't know that was possible. I'll give it a shot.

[xXxsephirothxXx]

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