I want my stuff back.

[deleted]

I can appreciate the whole time warp thingy...except for the fact that I had upgraded my mothership....my spies...and all kinds of other good stuff....personally i think this newest time warp thing sucks. I cant' possibly be the only one who thinks this really screwed us over.

[schuesseled]

look everyone had their account pushed backwards if ur confident u had some stuff 3 days ago that are no longer presnt then you can complain otherwise just start doing what you did previously.

[Chris M]

this wasnt forums fault, a bug caused this
i hate this situation but nothing could be done. we should be greatful we have a game to play again and i accept, although i didnt exploit the bug, that my losses are neccessary. in the 3days that now didnt happen, i gained a covert level and about 100k uu... all now gone.
im annoyed, but accepting it.

[Wolf359]

It was necessary to do this to eradicate all traces of the bug and the exploitation (and data corruption) that followed.

(And how much of those upgrades did you do through exploiting the bug (knowingly or not)?)

The fact is - everyone lost everything they had done from Sunday through to Wednesday - I lost billions of naq and tens of thousands of UU (non of which were due to the bug because I was away during the time the bug hit) - but I realise it was necessary!

Get over it!

All further 'I want my stuff back' / 'I got screwed' / 'this sucks' topics relating to the 3 day rollback will be deleted - WITHOUT EXCEPTION.

There are correct routes to follow if you genuinely believe that you have lost resources that were gained prior to the restart point. FOLLOW THEM! But do not waste Admins (or my) time trying to do it via the forum or if you are trying to get resourecs back that you gained within the 3 day period - because it isn't going to happen!

Ways to contact the TheGateWars Team:

The forum.
It is linked on the top of the page. This has most answers, is a great source of information, and is fully moderated.

The forum admins and moderators live here.

Do not use the in-forum message system for important issues. There is no guarantee on a response, and definately no guarantee on the timliness of response to the forum inbox/messaging.

Please show respect for the forum admins and mods, as they are there to help you, and do so on a volunteer basis.
Expect a 2 week response time.


General Support Queries

Email mailto:support@StarGateWars.com
This is for 95% of the queries that need a direct response. This email is managed by the game admin team (separate from the forum moderators/admins), and the site admin. The game administrators have ever increasing abilities to help you.
Expect a 1 week response time.


Queries Requiring the site Admin/Owner

Email mailto:admin@StarGateWars.com
Monetary queries, business queries, and issues that could not or have not been resolved satisfactorily via the above options. If you had an issue with a paypal or clickbank payment, an issue you do not believed is resolved via the game admins, or an issue with the forum moderators, game admins, or other issues you feel are necessary to contact the site adminstrator/owner, this is the email to use.
Expect a 1 week response time.


Queries That are Urgent

Email mailto:urgent@StarGateWars.com
If multiple emails (over a reasonable time) have gone unanswered, something is really time sensitive, or otherwise urgent, you can use this email address.
We will aim for a 48 hour response time during the weekdays.


PLEASE JUST USE ONE (1) EMAIL ADDRESS. SENDING TO ALL/MANY JUST CONFUSES THE ISSUE
Thank you for using the correct contact. This allows us to best maintain and improve the site, while keeping a good level of service.

the TheGateWars team.

[Legoless]

I lost many stuff as well, my loss goes up to 600k UU and 30 bil Naq, I was also away in the time of the bug and never abused it. But I guess thats how its going to be, if I got them before, I can get them back again, if someone sent them to me, he still has them, therefor, nothing was lost.

Well, everything anyone lost is the time you spent on collecting Naq, turns whatever. I was a little **Filtered** at first too, but once you realize this, you can get over it and start collecting your stuff again.

[Sleipnir]

I lost a lot of stuff too. I got sent a lot of units after the rollback point, which were taken from me, and returned after the rollback by the person who sent them in the first place. But I was unable to log in during that time and someone decided to take the opportunity to mass-raid me so the rollback basically cost me my defence, my mothership and a few 100k units. However, the rollback was the only way to fix the game short of a full reset, and I'm sure you all prefer losing 3 days worth of stuff to losing 13 months worth of stuff.

[Kerrus Magrus]

first post, he's talking about all the upgrades he got with bug money likely.

[barakek]

yeah its unaviodable i had traded some Q-att for main UU in a cross server deal not tons ( bout 4k i think ) but as Q was not reset i lost them but i would rather lose 4k UU than have the game completly wrecked so chalk it up to expierience and move on lol